Browse practices

Good practice ★ 80 Evidence: Descriptive / self-reported Compare

Kela — AI document pre-processing for benefit applications (Finland)

Kela automates the pre-processing of documents submitted with benefit applications — classifying, converting and routing attachments — saving an estimated 38 full-time …

Helsinki, Finland

Good practice

Good practice ★ 53 Evidence: Descriptive / self-reported Compare

OpenEval — Finland's AI-Assisted Search Platform for Development Evaluation Evidence

Finland's Ministry for Foreign Affairs launched OpenEval, an Azure-based AI tool built with CGI that lets civil servants and the public search, …

Helsinki, Finland

Good practice ★ 20 Compare

AuroraAI — Finland's Discontinued National Programme for Life-Event-Based AI Public Services

Finland's AuroraAI programme (2019–2023) set out to have AI proactively match citizens to services around life events, but wound down as an …

Helsinki, Finland