Catalogue: AI in the Public Sector clear
Most practices in: Finland (7)
Kela automates the pre-processing of documents submitted with benefit applications — classifying, converting and routing attachments — saving an estimated 38 full-time …
Since 2019, Helsinki has run three-month sprints letting staff test small-budget AI and software-robotics ideas from their own daily work — about …
Finland's Tax Administration chatbot Virtanen has answered tax and MyTax questions on vero.fi since 2019, handling about 320,000 conversations in 2020 at …
Finland's Ministry of Justice, with the University of Helsinki, Aalto University and Statistics Finland, built Anoppi — an open-source tool that automatically …
Finland's Ministry for Foreign Affairs launched OpenEval, an Azure-based AI tool built with CGI that lets civil servants and the public search, …
Traficom is Finland's contact point for the EU AI Act since January 2026. In April 2026 Finland and Estonia agreed to jointly …
Finland's AuroraAI programme (2019–2023) set out to have AI proactively match citizens to services around life events, but wound down as an …
Open full copilot Grounded in cited practices — always check the sources.
