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BgGPT at NRA — Bulgaria's Sovereign AI for Tax Administration

Bulgaria · Sofia · See the Bulgaria profile

In March 2026 Bulgaria's NRA deployed BgGPT—a sovereign open-weight LLM—across central office and seven territorial directorates for 7,000+ staff; NRA has separately run ML fraud-detection since 2016, auditing ~15,000 tax returns per month.

7,000+ employees
NRA staff targeted for daily BgGPT use (March 2026)
~15,000 returns/month
Tax returns audited via ML risk scoring (since 2016, as reported in a 2024 study)
BgGPT at NRA — Bulgaria's Sovereign AI for Tax Administration

Details

Maturity
Scaling
Promoter
National Revenue Agency (NRA) Bulgaria / INSAIT – Sofia University
Period
2016–present
Keywords
tax administration, AI productivity, large language model, fiscal, compliance

Context

Bulgaria's National Revenue Agency (NRA) deployed BgGPT, a sovereign open-weight large language model developed by INSAIT (Institute for Computer Science, Artificial Intelligence and Technology) at Sofia University, in March 2026 - described as the first large-scale public administrative deployment of a national sovereign LLM in the country. BgGPT is based on Google's Gemma 3 open-weight model series and runs on NRA's own hardware rather than a cloud provider, to avoid data leakage. Separately, the NRA has operated an ML-based tax-risk scoring system since at least 2016.

Objectives

BgGPT lets NRA staff search tax and social-security legislation and internal administrative documents with real-time responses; the separate ML risk-scoring system aims to prioritise audit resources by classifying tax returns as high- or low-risk.

Activities

Following a successful internal pilot, the NRA expanded BgGPT to its central office and all seven territorial directorates, with national integrator Information Services handling technical rollout; the deployment targets daily active use by more than 7,000 NRA employees.

Results

Academic work published in 2024 documents the NRA's ML risk-scoring system auditing approximately 15,000 tax returns per month using algorithmic high-risk/low-risk classification. As of March 2026, BgGPT was still in expanded rollout across the agency, with the 7,000+ daily-user figure stated as a deployment target rather than a confirmed usage level.

Conclusions

The source material explicitly notes that no staff-productivity or error-reduction metrics for BgGPT, and no published accuracy or revenue-impact metrics for the ML fraud-scoring system, are available.

Implementation

Implementation detail (cost, timeline, staffing, conditions for success) is not yet available for this practice.

Data sources

Where this practice's information was retrieved from, and when.

Attachments

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