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Good practice Imported

IRS's Rapid AI Scale-Up for Audit Selection — GAO Finds a Twelvefold Jump in Use Cases and Serious Governance Gaps

United States of America · Washington · See the United States of America profile · See the Washington profile

Evidence: Observational / pre–post Top 66% 53/100 · Ask Evidence Copilot about this practice

The IRS grew from 10 to 126 active AI use cases between 2022 and mid-2025 to flag high-risk tax returns for audit, but a March 2026 GAO report found an incomplete AI inventory, unmeasured benefits, and skills gaps worsened by a 25,000-person workforce cut.

10 (Aug 2022) to 126 (June 2025)
Active AI use cases at the IRS
61 %
AI use cases still in development as of review (as of June 2025)
>100,000 (end 2024) to ~75,000 (mid-2025), a cut of ~25,000 positions
IRS workforce change
IRS's Rapid AI Scale-Up for Audit Selection — GAO Finds a Twelvefold Jump in Use Cases and Serious Governance Gaps

Details

Maturity
Scaling
Promoter
U.S. Internal Revenue Service (reviewed by the U.S. Government Accountability Office)
Period
2022–2026
Keywords
tax administration, compliance, audit selection, fraud detection, public sector AI, government oversight

Context

The IRS uses AI-assisted models to analyze filed tax returns, assess them for noncompliance risk, and recommend cases for audit or further investigation, targeting returns from large corporations, complex partnerships, high-net-worth individuals, and users of digital assets.

Objectives

The agency has been rapidly expanding its use of AI across audit selection, fraud detection and broader compliance operations.

Activities

GAO reviewed the IRS's AI use-case inventory, expected benefits documentation, and staffing capacity, publishing its findings as GAO-26-107522 ('Artificial Intelligence: IRS Actions Needed to Address Skills Gaps, Information Quality, and Strategic Management'), released March 24, 2026.

Results

The number of active AI use cases at the IRS grew from just 10 in August 2022 to 126 by June 2025 -- a roughly twelvefold increase in under three years, with 61% of those use cases still in development as of the review. GAO found that the IRS's own inventory of its AI applications was incomplete, did not capture all the ways AI was being used, and did not clearly document how each tool was expected to benefit the agency. The report ties these governance gaps to a sharp contraction in the IRS workforce, which fell from more than 100,000 employees at the end of 2024 to approximately 75,000 by mid-2025, a reduction of roughly 25,000 positions.

Conclusions

GAO concludes the agency does not have enough skilled staff to adequately support, develop, or oversee its expanding portfolio of AI tools, and recommends the IRS strengthen strategic management of its AI programme alongside improving the completeness and quality of its AI-use inventory. The case illustrates a pattern also seen in the U.K. National Audit Office's July 2025 cross-government review of fraud and error analytics: public bodies can scale AI and data-analytics tools quickly, but proving and governing their actual return often lags well behind deployment.

Implementation

Indicative cost
High (€500k–€5M) — No specific budget figures are published for the AI programme; scale is inferred from 126 active AI use cases deployed across a major federal tax agency.
Time to results
Medium (1–3 years) — AI use cases scaled from 10 (August 2022) to 126 (June 2025); the GAO report was released March 24, 2026.
Staffing & skills
IRS internal teams develop and operate the 126 AI use cases (61% still in development as of mid-2025), GAO independent audit team reviewed the programme and authored GAO-26-107522

Conditions for success

  • A complete AI-use inventory documenting each tool's intended benefit -- which GAO found the IRS currently lacks
  • Sufficient skilled in-house staff to support, develop and oversee the AI portfolio, undermined by a ~25,000-position workforce reduction between end-2024 and mid-2025

Common failure modes

  • IRS's own AI inventory was incomplete and did not capture all AI use or document expected benefits (GAO finding)
  • 61% of active AI use cases were still in development as of the review, limiting demonstrated compliance gains
  • A workforce cut of roughly 25,000 positions strained capacity to support and oversee AI tools

Where it fits

Governance type
federal tax authority, reviewed by an independent legislative watchdog (GAO)
Scale
national (US federal government)
Income level
high-income country (United States)

Commonly funded by

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