Ask Viamo Anything — Voice-First Generative AI for Feature-Phone Users in Zambia
Zambia
Viamo's Ask Viamo Anything lets anyone with a basic phone call a free line and ask a question in a …
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A card standard with a distinct edge notch per card type (round credit, squarish debit, triangular prepaid) so blind users can identify and orient cards unaided; designed for existing terminals, but public outcome evaluation is lacking.
In October 2021 Mastercard introduced the Touch Card, an accessible card standard for blind and partially sighted people. A notch on the card's short edge identifies the card type by touch: a round notch for credit, a broad squarish notch for debit and a triangular notch for prepaid. The notch also helps users orient the card when inserting it into terminals.
The standard was co-designed with IDEMIA and the concept was vetted and endorsed by the UK's Royal National Institute of Blind People (RNIB) and VISIONS/Services for the Blind and Visually Impaired in the US. It was designed to work with existing point-of-sale terminals and ATMs so that issuers can adopt it without hardware changes.
Evidence caveat: the publicly available material found is the 2021 announcement and trade-press reprints of it. No independent evaluation of user outcomes, adoption numbers or issuer take-up was located, so impact is unproven. It is included as a documented low-cost inclusive-design standard whose benefits rest on user-organisation endorsement rather than measured results.
Read the full analysis: https://ibsintelligence.com/ibsi-news/mastercard-launches-accessible-cards-for-blind-and-partially-sighted-people/
Implementation detail (cost, timeline, staffing, conditions for success) is not yet available for this practice.
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Zambia
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