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Good practice Imported

Sensemaking AI for Lejre Municipality's Citizen Planning Input

Denmark · Lejre · See the Denmark profile

Evidence: Descriptive / self-reported Top 83% 40/100 · Ask Evidence Copilot about this practice

Lejre Municipality (Denmark, pop. 29,600) used Go Vocal's Sensemaking AI to categorise resident feedback for its Municipal Plan across 49 villages. About 1 in 7 residents joined the online discussion.

~29,600
Municipality population
49
Villages covered by the Municipal Plan
~14 %
Residents participating in online discussions
Sensemaking AI for Lejre Municipality's Citizen Planning Input

Details

Maturity
Pilot
Promoter
Lejre Kommune (Lejre Municipality) with Go Vocal
Period
2024-2026
Keywords
citizen engagement, AI, municipal planning, civic tech

Context

Lejre Kommune, a rural municipality of about 29,600 people west of Copenhagen, ran a citizen-engagement process for its Municipal Plan covering all 49 villages, combining in-person town meetings with the Vores Lejre digital participation platform. For the digital component, Lejre used Go Vocal's Sensemaking feature, an AI tool that automatically categorises and surfaces key points from open-ended resident submissions.

Activities

Per the vendor case study, roughly one in seven residents (~14% of the population) took part in the online discussions. A municipal planner is quoted saying the tool could 'take 100 inputs, identify the key points, and then we could very easily move them into the political material' prepared for the council.

Results

Lejre Kommune's own website separately confirms it considers the Kommuneplan 2025 citizen-involvement process a success, crediting the combination of physical and digital engagement, though it does not itself detail the AI component.

Conclusions

No independently audited figures on time saved, summary accuracy, or data-handling safeguards specific to this deployment have been published; the primary account of the AI tool's role comes from the vendor's own case study rather than an independent evaluation.

Implementation
Indicative cost
Low (< €50k)
Time to results
Short (< 1 year)
Staffing & skills
Lejre Kommune municipal planners, Go Vocal (vendor) providing the Sensemaking AI feature and Vores Lejre platform

Conditions for success

  • Combining in-person town meetings with a digital participation platform
  • AI-assisted categorisation to make large volumes of open-ended input usable for political material

Common failure modes

  • Primary account of the AI tool's role comes from the vendor's own case study rather than an independent evaluation
  • No independently audited figures on time saved, summary accuracy, or data-handling safeguards have been published

Commonly funded by

National / regional programmes

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Data sources

Where this practice's information was retrieved from, and when.

Attachments

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