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Good practice Imported

TATT's Persons with Disabilities Initiative — Subsidising Assistive-Feature Smartphones in Trinidad and Tobago

Trinidad and Tobago · Port of Spain · See the Trinidad and Tobago profile · See the Port of Spain profile

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Trinidad and Tobago's telecom regulator subsidises up to TTD $900 toward an assistive-feature smartphone for disabled residents. By late 2024, 1,239 people had received devices, against a baseline where only 57.3% of persons with disabilities owned a mobile phone.

Details

Promoter
Telecommunications Authority of Trinidad and Tobago (TATT)
Period
2020–2024
Keywords
telecommunications, disability inclusion, assistive technology, universal service

Description

The Telecommunications Authority of Trinidad and Tobago (TATT), the country's telecom regulator, runs a Persons with Disabilities (PWDs) Initiative that began in September 2020. It subsidises up to TTD $900 toward the purchase of a mobile device with assistive features — such as screen readers or hearing-aid compatibility — for residents who are visually or hearing impaired, or who otherwise have a disability and receive a qualifying government grant.
Eligibility runs through two routes: applicants with any disability who receive a grant from the Ministry of Social Development and Family Services, or applicants who are visually or hearing impaired and receive an invalidity grant, public assistance, food-support cards, or a senior citizens' pension, with medical evidence required. According to TATT's own PWDs Initiative page, applicants apply by email, phone, text or WhatsApp and submit identification and disability documentation for verification.
AMCHAM Trinidad and Tobago's Q3 2024 'Linkage' publication, citing TATT and the national Digital Inclusion Survey, reported that 1,239 persons with disabilities had received subsidised devices to date, against a baseline in which only 57.3% of PWDs owned a mobile phone and just 1% used digital government services. Neither source publishes a follow-up evaluation of how recipients used the devices or whether digital-service uptake among PWDs subsequently rose, so the programme's downstream impact remains undocumented.

Read the full analysis: https://tatt.org.tt/universal-service/persons-with-disabilities-initiative/

Implementation

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