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Good practice

Union Digital Centres – Grassroots e-Service Delivery Network (Bangladesh)

Bangladesh · Dhaka · See the Bangladesh profile

Bangladesh's a2i programme has established 5,000+ community Digital Centres at union level bringing 150+ e-services to rural citizens; 76.8 million people served, service time cut 85% and costs 63%, winning the ITU WSIS Prize 2014. Replicated in Maldives, Bhutan and Fiji.

5,000+
Community Digital Centres
150+
e-services offered
76.8 million
People served
-85%
Service time reduced
Union Digital Centres – Grassroots e-Service Delivery Network (Bangladesh)

Details

Maturity
Established
Promoter
a2i (Aspire to Innovate), Government of Bangladesh
Period
2010-present
Keywords
Rural communities, accessible public services, digital government, low-income households

Context

Bangladesh's a2i programme established community Digital Centres at union (local-government) level, bringing government and financial e-services within reach of rural citizens through local entrepreneurs.

Results

The network of 5,000+ centres has served 76.8 million people with 150+ e-services, cutting service time by 85% and costs by 63%; it won the ITU WSIS Prize 2014 and has been replicated in the Maldives, Bhutan and Fiji.

Implementation

Implementation detail (cost, timeline, staffing, conditions for success) is not yet available for this practice.

Data sources

Where this practice's information was retrieved from, and when.

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