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What the Evidence Says New evidence
23 Aug. 2026
In the 30 days to 17 August, 51 AI-in-public-services practices were evaluated and published on Evidoria, from 44 countries — bringing the topic to 209 practices across 112 countries. Citizen-facing assistants dominate the new wave (GOV.UK Chat, Rwanda's IremboGov, Bogotá's Chatico, Costa Rica's judicial ChatbotPJ), alongside central-bank nowcasting models in the Netherlands and Poland. The evaluation evidence has not kept pace: only 2 of the 51 rest on strong study designs; most are descriptive or observational accounts of deployments.
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