Since 2011, Ireland's Revenue Commissioners have used AI risk scoring (REAP) to target tax-compliance interventions; 290,000 data-analytics-driven interventions in 2023 yielded €787m, …
Ireland's Revenue Commissioners built RevAssist, an internal AI assistant trained only on its 1,500 Tax and Duty Manuals. Query-routing accuracy on its …
Dublin, Ireland
Good practice
Evidence: Observational / pre–post
Top 46%60/100
Ireland's Citizens Information Board piloted AskCI in December 2025, a generative-AI chatbot answering questions on public services strictly from verified citizensinformation.ie content, …