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Good practice Imported

CONATEL's Reglamento de Accesibilidad a Usuarios Vulnerables — Honduras's Binding Telecom Accessibility Rule

Honduras · Tegucigalpa · See the Honduras profile · See the Tegucigalpa profile

Evidence: Descriptive / self-reported Top 86% 48/100 · Ask Evidence Copilot about this practice

Honduras's telecom regulator adopted resolution NR006/24, binding all telecom and broadcast operators to accessibility obligations for disabled and elderly subscribers nationwide.

~1.2 million
People with disabilities in Honduras (regulator's framing)

Details

Maturity
Pilot
Promoter
Comisión Nacional de Telecomunicaciones (CONATEL), Honduras
Period
2024–ongoing
Keywords
telecommunications regulation, disability rights, broadcast media

Context

In December 2024, Honduras's National Telecommunications Commission (CONATEL) approved the Reglamento de Accesibilidad a Usuarios Vulnerables (resolution NR006/24), a binding regulation requiring telecommunications operators, television broadcasters and national audiovisual services to provide accessible services to subscribers with disabilities and elderly users.

Activities

The regulation followed a public consultation opened 4 November 2024 and running through 8 November 2024, before CONATEL's board approved the final text on 14 December 2024.

Results

Unlike voluntary accessibility guidance, the rule is enforceable against every licensed telecom and broadcast operator in the country, which the regulator's own published materials frame against a national population of roughly 1.2 million people with disabilities.

Conclusions

As a regulation approved in December 2024, there is not yet independent evidence of enforcement actions, operator compliance rates, or measured impact on disabled or elderly users' access to services.

Implementation
Indicative cost
Low (< €50k) — Compliance cost borne by licensed operators; regulatory cost not disclosed.
Time to results
Short (< 1 year) — Approved 14 December 2024, following a November 2024 public consultation.
Staffing & skills
CONATEL regulatory staff, licensed telecom and broadcast operators

Conditions for success

  • binding, enforceable regulation applying to every licensed operator, not voluntary guidance
  • a public consultation process before final approval

Common failure modes

  • no independent evidence yet of enforcement actions or compliance rates

Where it fits

Governance type
national telecom regulator
Scale
national
Income level
lower-middle income

Commonly funded by

National / regional programmes

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Data sources

Where this practice's information was retrieved from, and when.

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