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Connexions Solidaires — Emmaüs Connect's Device, Connectivity & Skills Network

France · Paris · See the France profile

Since 2013, French nonprofit Emmaüs Connect has combined refurbished devices, subsidised connectivity and digital-skills coaching through a nationwide 'Connexions Solidaires' network, reaching 208,815 people by 2024, including 12,000 devices distributed that year alone.

208,815 people
People supported since creation (by end of 2024) (2013–2024)
12,000 devices
Digital devices distributed in 2024 (2024)
600+ organisations
Partner social structures in network
30,000 people
People helped in first six years (2013–2019)
60 %
Beneficiaries living in priority urban neighbourhoods (2019)
Connexions Solidaires — Emmaüs Connect's Device, Connectivity & Skills Network

Details

Maturity
Established
Promoter
Emmaüs Connect
Period
2013–present
Keywords
digital inclusion, device refurbishment, connectivity subsidy, digital skills training, circular economy, nonprofit

Context

Emmaüs Connect is a French nonprofit, founded in February 2013 by Charles-Edouard Vincent and Jean Deydier as part of the Emmaüs movement, to tackle digital exclusion among socially vulnerable populations. Its "Connexions Solidaires" programme combines three levers: affordable refurbished computers and phones sourced through the LaCollecte.tech reuse platform, subsidised mobile data and connectivity (with partners such as the SFR Foundation), and one-to-one digital-skills coaching delivered at physical access points and via a nationwide "Relais Numériques" network of partner social-work organisations.

Results

By the end of 2024, the organisation had supported 208,815 people since its creation, including 12,000 digital devices distributed across 27 large-scale distribution events that year, through a network of more than 600 partner social structures. An earlier government profile (2019) recorded 30,000 people helped in the programme's first six years, 60% of them living in priority urban neighbourhoods, with recurring funding from the French state's territorial cohesion agency (then CGET).

Conclusions

Reported figures are self-published in Emmaüs Connect's annual activity reports rather than from an independent randomised evaluation. The organisation is referenced on the French government's ANCT "Bases du numérique d'intérêt général" platform as a recognised provider of digital-inclusion resources, and its own 2033 target — reaching 500,000 people — signals an explicit growth ambition that should be read as aspiration, not achieved result.

Implementation

Implementation detail (cost, timeline, staffing, conditions for success) is not yet available for this practice.

Data sources

Where this practice's information was retrieved from, and when.

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