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Good practice Imported

Digital Inclusion for Tenants

United Kingdom · Perth · Local · See the United Kingdom profile

Evidence: Descriptive / self-reported Top 80% 52/100 · Ask Evidence Copilot about this practice

Perth and Kinross Council aim to help their tenants, many of who are older or otherwise vulnerable, access the many opportunities available online. They are currently working with about 10 tenants with around 80 registered on the waiting list. Over 25 people are now classed as be

10
Tenants currently supported
80
Tenants on waiting list
25+
Tenants classified as digitally included

Details

Promoter
Perth & Kinross Council — website
Type
Policy
Status
Ongoing
Target groups
People with disabilities, Elderly people, Unemployed and those facing social problems
Period
2020-01-01
Keywords
older people, opportunities, online, digital inclusion

Context

Many people, often older people, may not be making the most of opportunities available online that could help improve their lives. Perth and Kinross Council aims to help its tenants, many of whom are older or otherwise vulnerable, access these opportunities.

Objectives

To help tenants access the many opportunities available online.

Activities

An initial visit, usually at the learner's home or a local community space, establishes what the person already knows about their computer, tablet and/or phone, and what they would like to learn. A series of one-to-one sessions then helps the learner reach their goals. Drop-in sessions across the area are planned in future for less intensive support.

Results

The council is currently working with about 10 tenants, with around 80 people registered on the waiting list, and over 25 people are now classed as being digitally included.

Implementation
Indicative cost
Low (< €50k)
Time to results
Long (> 3 years)
Staffing & skills
Perth and Kinross Council Housing Services staff

Conditions for success

  • Home or community-space visits tailored to the learner's existing skill level and interests
  • Progressive move from one-to-one sessions to drop-in sessions for lower-intensity ongoing support

Where it fits

Governance type
local government housing service
Scale
local

Commonly funded by

National / regional programmes

Indicative funding routes for practices of this type — always check each programme's current calls and eligibility rules.

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Data sources

Where this practice's information was retrieved from, and when.

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