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Good practice Imported

Digital Inclusion Project

United Kingdom · Grangemouth · Local · See the United Kingdom profile

The organisation has two initiatives which are designed to help those who are digitally excluded to be able to access online services. They offer computer workshops which teach service users the basics of using a computer and how they can use them to apply for a job, book a GP ap

Digital Inclusion Project

Details

Maturity
Established
Promoter
Forth Valley Migrant Support Network — website
Type
Service
Status
Ongoing
Target groups
Migrants, Unemployed and those facing social problems, Elderly people
Period
2009-09-30
Keywords
digital inclusion, migrant, employment

Context

The Forth Valley Migrant Support Network runs a Digital Inclusion service born out of the frustrations faced by migrant workers in Scotland using existing (often automated) public services, which slow settlement, paperwork and access to essentials like insurance, travel and utilities. The service is aimed primarily at migrants whose first language is not English, but is also open to anyone needing help, including elderly people and those with additional needs.

Objectives

To help people who are digitally excluded access online services — for example applying for a job, booking a GP appointment, and completing shopping or banking online.

Activities

Two initiatives are offered: a Job Club and Computer Workshops, which teach service users the basics of using a computer and how to use it for everyday online tasks. The project was funded by Awards for All Scotland (the Big Lottery Fund).

Conclusions

The source record states explicitly that no formal evaluation of the initiative has been carried out.

Implementation

Indicative cost
Low (< €50k)
Time to results
Short (< 1 year)
Staffing & skills
Job Club and Computer Workshop facilitators (not individually itemised in source; 'operational_staff' recorded as unspecified)

Conditions for success

  • Funding via Awards for All Scotland (Big Lottery Fund)
  • Local venue accessible to migrant and elderly populations
  • Support tailored to users whose first language is not English

Commonly funded by

National / regional programmes

Indicative funding routes for practices of this type — always check each programme's current calls and eligibility rules.

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Data sources

Where this practice's information was retrieved from, and when.

Attachments

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