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Good practice Imported

Digital Public Space [Espace public numerique] (EPN)

Belgium · Namur · National · See the Belgium profile

AIMS: These EPN centers aim to promote citizen participation by all in the Information Society. ACTIVITY: EPNs offer access to and learning about computers, the Internet and digital culture in a friendly, cooperative and responsible way. They offer various individual or collecti

170+
EPN centres (2020) (2020)
96%
Attendees receiving free access
90%
Attendees receiving training
79%
Attendees receiving entertainment activities
67%
Attendees receiving awareness-raising
Digital Public Space [Espace public numerique] (EPN)

Details

Maturity
Established
Promoter
Digital Wallonia — website
Type
Service
Status
Ongoing
Target groups
Elderly people, Unemployed and those facing social problems, Marginalised young people and children, People with disabilities
Period
2004-01-01
Region (NUTS)
BE35
Keywords
digital, inclusion, skills, training, civic and social participation

Context

A Digital Public Space (Espace public numérique, EPN) is a local non-profit structure open to all, equipped with IT equipment and connected to the internet, promoted through Digital Wallonia in Belgium. As of 2020 there were over 170 EPN centres. Since 2007, EPNs that respect the 'Charter of EPNs' are labelled by the regional administration (Service public de Wallonie) after evaluation by a board of experts from the Digital Agency, the Walloon administration and Technofutur TIC; to qualify they must be open at least 16 hours a week, have at least 4 computers, and apply a social pricing policy.

Objectives

EPN centres aim to promote citizen participation by all in the Information Society. They are targeted at the over-60s, people without a secondary-education diploma, people without professional activity and women — identified as the main categories of non-internet-users by the 2015 Digital Barometer of Walloon citizens.

Activities

EPNs offer access to and learning about computers, the internet and digital culture in a friendly, cooperative and responsible way, through individual or collective activities. They help people become familiar with internet basics and promote its use for government services, job searches and access to knowledge and training. Spaces — specialised or generalist, fixed or mobile — are tailored to local needs and integrated into local life.

Results

Attendee-level output data shows free access provided to 96% of attendees, training to 90%, entertainment to 79% and awareness-raising to 67%.

Implementation

Indicative cost
Medium (€50k–€500k) — Local centres require minimum IT equipment (≥4 computers) and opening hours (≥16h/week); regional labelling and oversight administered by Service public de Wallonie; specific funding levels are not detailed in the source.
Time to results
Long (> 3 years) — Initiative dates to 2004; formal labelling under the Charter of EPNs began in 2007; network of 170+ centres remained active as of 2020.
Staffing & skills
Local non-profit organisations running each EPN centre, Labelling/evaluation board: Digital Agency, Walloon regional administration (Service public de Wallonie), Technofutur TIC

Conditions for success

  • Meeting the 'Charter of EPNs' minimum standards: open at least 16 hours/week, at least 4 computers, and a social pricing policy
  • Regional labelling process with expert evaluation to maintain a quality baseline across the network

Where it fits

Governance type
regional government-labelled network of local non-profits
Scale
regional (Wallonia, Belgium)
Income level
high-income (Belgium, EU)

Commonly funded by

National / regional programmes

Indicative funding routes for practices of this type — always check each programme's current calls and eligibility rules.

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Data sources

Where this practice's information was retrieved from, and when.

Attachments

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