Pair — Singapore's Government-Wide Generative-AI Assistant for Public Officers
Singapore
Since 2023, GovTech has scaled Pair, an in-house generative-AI assistant, from 60,000+ registered users exchanging 10 million+ messages in mid-2025 …
United States of America · Silver Spring · See the United States of America profile
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The FDA rolled out its generative-AI assistant Elsa agency-wide after a pilot review task reportedly dropped from days to six minutes, but independent reporting found the tool hallucinating citations and studies, with no clear public definition of success or accuracy guardrails.
The FDA's Office of the Commissioner uses generative AI to help scientific reviewers process consumer complaints, adverse events and applications for products under its authority faster, through an internal assistant branded "Elsa."
FDA Commissioner Marty Makary said he was "blown away" by results from the agency's first AI-assisted scientific review pilot, citing a case where one reviewer's task fell from about two days to about six minutes; the FDA then set an aggressive timeline to roll Elsa out agency-wide across all FDA centers.
Independent trade-press reporting on Elsa's use found accuracy problems, including the tool generating hallucinated citations and even fabricated studies, with FDA staff describing it as unreliable when queried about basic, publicly available information on approved products.
Because of these limitations, Elsa is explicitly excluded from formal regulatory assessments, and reporters found it unclear how the FDA defines "success" for the tool or what guardrails prevent AI-generated errors from influencing regulatory decisions — a gap between the celebratory rollout announcement and the tool's documented reliability.
Read the full analysis: https://www.medicaleconomics.com/view/fda-s-new-ai-tool-elsa-faces-accuracy-concerns-despite-commissioner-s-high-hopes
Read the full analysis: https://www.fda.gov/news-events/press-announcements/fda-announces-completion-first-ai-assisted-scientific-review-pilot-and-aggressive-agency-wide-ai
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Where this practice's information was retrieved from, and when.
Singapore
Since 2023, GovTech has scaled Pair, an in-house generative-AI assistant, from 60,000+ registered users exchanging 10 million+ messages in mid-2025 …
United States of America
The US State Department's enterprise AI chatbot StateChat grew from 150 testers to 62,000+ users by June 2026; a 2025 …
Luxembourg
In June 2025 Luxembourg's government signed a strategic partnership with Mistral AI to deploy 'Chat Mistral', a sovereign AI chatbot …
Netherlands
After tightening its generative-AI rules in February 2025, Amsterdam piloted ChatAmsterdam with 800+ civil servants over six months (34,000+ prompts, …
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