IXDen at Mekorot — AI-Powered Real-Time Monitoring Across Israel's National Water Network

Mekorot, Israel's national water company, operates around 3,000 sites across 10 regions, including 700 pumping stations and 20 desalination facilities, and needed to distinguish genuine operational problems (leaks, tampering, cyber-intrusion, equipment faults) from normal variation across this network.

To centralise AI-based monitoring of the network in real time so that problems are flagged automatically while major response actions remain subject to human authorisation.

Since going live in 2021, the IXDen AI platform (founded 2019) has analysed roughly 300 million data points per day across Mekorot's network, automatically distinguishing normal variation from genuine issues; detection is fully automated, but shutting down sections of the system requires human sign-off.

In one documented example, the system gave about a week's advance warning that a sensor at a station in southern Be'er Sheva was likely to fail. Mekorot's CEO stated in May 2025 that the utility's overall network water loss is below 4%, versus an OECD average of 15% (and up to 30-40% in parts of the US), attributed to roughly $500 million per year in infrastructure and technology investment including stakes in about ten start-ups.

The national loss-rate figure is useful context for Mekorot's broader modernisation effort but reflects many combined investments over several years rather than an outcome attributable to IXDen alone; independent verification of the platform rests mainly on technology journalism rather than published technical performance data.