Lithuania's First Accessibility Monitoring Cycle — 128 of 131 Government Sites Non-Compliant, Then Tracked to Remediation

Lithuania's Law on the Right to Receive Information from State and Municipal Institutions (amended 2018) transposed EU Directive 2016/2102, making the Information Society Development Committee (IVPK, now under the Ministry of Economy and Innovation) responsible for monitoring the accessibility of public-sector websites and mobile apps under a WCAG-derived national standard (EN 301 549).
For its first monitoring cycle (websites: 1 January 2020 – 22 December 2021; apps: 23 June – 22 December 2021), IVPK evaluated a nationally representative sample of 148 websites and portals — 131 via simplified/automated checks and 17 major e-service portals via in-depth manual review — plus 18 mobile app versions (10 Android, 8 iOS), 13% above the EU's minimum required sample size, with disability-community representatives consulted on which apps and services to prioritise.
Results were sobering at first: simplified monitoring found accessibility shortcomings on 128 of the 131 websites checked, with only 3 fully clean; all 17 in-depth e-service portals had shortcomings in the initial pass. But the monitoring was paired with a hard remediation deadline (1 October 2021): 3 of the 17 portals were fixed and re-verified by that date, while the remaining 14 bodies formally requested — and were granted — extra time, citing the need for public procurement of specialist help.
Mobile apps showed the clearest before/after evidence: only 2 of 18 app versions were fully compliant in the first evaluation pass, rising to 10 of 18 after the correction deadline — a fivefold increase directly attributable to the monitoring-then-remediation cycle, though the remaining 8 still needed further work. Android versions consistently showed more defects than iOS equivalents for the same public services.

Read the full analysis: https://ivpk.lrv.lt/uploads/ivpk/documents/files/Veikla/Veiklos_sritys/Interneto%20svetaini%C5%B3%20prieinamumas/Ataskaitos%20dokumentas.pdf