evidoria

← Back to browse

Good practice

M-Pesa Mozambique – Vodacom/IFC Financial Inclusion Partnership

Mozambique · Maputo · See the Mozambique profile

Vodacom's M-Pesa mobile money platform, revitalised through a 2018–2022 IFC partnership that tripled active users from 1.9 to 6 million, now serves roughly 10 million Mozambicans — while a 2024 follow-on agreement targets rural smallholder farmers still left out.

1.9M → 6M
Active registered users (2018-2022)
~US$142 million (9bn meticais)
Agent commissions earned (2018-2022)
~10 million
Users (self-reported) (mid-2024)
~40% (vs 64% SSA average)
Adults with a mobile-money account
M-Pesa Mozambique – Vodacom/IFC Financial Inclusion Partnership

Details

Maturity
Established
Promoter
Vodacom Mozambique (M-Pesa), with International Finance Corporation (World Bank Group)
Period
2013–present
Keywords
mobile money, financial inclusion, fintech, digital payments, agent banking, rural smallholder inclusion

Context

Vodacom launched M-Pesa in Mozambique in 2013 to let unbanked and underbanked citizens send money, pay bills, receive salaries and save via a mobile wallet and cash-in/cash-out agents, in a country with low fixed-broadband and bank-branch penetration. From 2018 to 2022 the IFC partnered with Vodacom to revitalise the agent network and expand merchant acquisition; a February 2024 follow-on agreement targets rural smallholder farmers, who account for 93% of agricultural production.

Results

IFC reports active registered users tripled from 1.9 to 6 million (2018-2022), with agents earning roughly 9 billion meticais (~US$142 million) in commissions; the 'Xitique' group-savings product is used more by women than men. By mid-2024 Vodacom's CEO reported about 10 million users and annual transaction volume near US$15 billion. Still, only about 40% of Mozambican adults hold a mobile money account versus a 64% Sub-Saharan Africa average - the inclusion gap is real, not closed.

Implementation

Implementation detail (cost, timeline, staffing, conditions for success) is not yet available for this practice.

Data sources

Where this practice's information was retrieved from, and when.

Attachments

Similar practices you may find useful