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Good practice Imported

NORTIC B2 — The Dominican Republic's Mandatory Web-Accessibility Standard for the Whole State

Dominican Republic · Santo Domingo · See the Dominican Republic profile · See the Santo Domingo profile

Evidence: Observational / pre–post Top 55% 72/100 · Ask Evidence Copilot about this practice

Approved in 2016 and jointly enforced by OPTIC, the disability council CONADIS and quality body INDOCAL, NORTIC B2 obliges every Dominican government website to meet accessibility guidelines; audited scores such as CONADIS's own 99.34/100 show real, if unevenly disclosed, uptake.

99.34 /100
CONADIS transparency-portal accessibility score

Details

Maturity
Established
Promoter
Oficina Gubernamental de Tecnologías de la Información y Comunicación (OGTIC/OPTIC), with CONADIS and INDOCAL
Period
2016–present
Keywords
digital government, web accessibility, disability policy, ICT standards

Context

NORTIC B2 is the Dominican Republic's rule on Web Accessibility of the Dominican State, developed jointly by the Presidential Office of Information and Communication Technologies (OPTIC, now OGTIC), the National Institute for Quality (INDOCAL) and the National Disability Council (CONADIS), approved on 16 December 2016. The standard obliges every Dominican government web portal to meet defined accessibility guidelines for text, images, sound and other content.

Activities

OPTIC and CONADIS jointly certify institutions that comply, with certifications dated and publicly announced.

Results

The Dominican Civil Aviation Institute (IDAC) had its main portal and transparency subportal certified on 10 June 2021, and CONADIS's own transparency portal was separately evaluated by OGTIC at 99.34 out of 100 points, publicly announced as an improvement on an earlier score.

Conclusions

No consolidated, independent disclosure of compliance across the full universe of Dominican government websites was found; the certifications and scores documented here cover a small number of named institutions, so how deeply the mandate has been implemented government-wide remains unverified.

Implementation
Indicative cost
Low (< €50k) — A regulatory web-accessibility standard enforced through certification of individual government portals implies a low direct cost, borne mainly by individual agencies' own IT compliance work rather than centralised capital spend.
Time to results
Long (> 3 years) — In force since December 2016 and still being actively applied for certifications a decade later — a long-running, institutionalised standard.
Staffing & skills
Oficina Gubernamental de Tecnologías de la Información y Comunicación (OGTIC/OPTIC), Instituto Nacional de Calidad (INDOCAL), Consejo Nacional de Discapacidad (CONADIS)

Conditions for success

  • joint certification by an ICT authority, a disability council and a quality body
  • published, dated certification announcements

Common failure modes

  • no consolidated independent disclosure of compliance across the full government
  • depth of government-wide implementation remains unverified beyond named institutions

Commonly funded by

National / regional programmes

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Replication kit

Reusable artefacts from this practice — as published by their sources.

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Data sources

Where this practice's information was retrieved from, and when.

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