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Good practice Imported

Observatorio de Accesibilidad Digital — Uruguay's Six-Monthly Open-Data Accessibility Measurement

Uruguay · Montevideo · See the Uruguay profile · See the Montevideo profile

Evidence: Observational / pre–post Top 24% 92/100 · Ask Evidence Copilot about this practice

AGESIC audits Uruguayan state websites and transactions every six months and publishes the results as an open visualiser and open datasets. In October 2025, 48% of institutional portals had reduced errors — but only 31% of 16 disability-oriented transactions conformed.

48 %
Institutional portals reducing accessibility errors (Oct 2025 vs Apr 2025) (October 2025)
31 % (of 16 evaluated)
Disability-oriented transactions conforming to guidelines (October 2025)
130 organisations
Public organisations covered
69 %
Error reduction after first adaptation cycle with AGESIC
13,000+ pages (28% of surveyed)
Web pages free of accessibility errors (October 2025)
25-30 %
Automated-tool detection rate of accessibility problems
Observatorio de Accesibilidad Digital — Uruguay's Six-Monthly Open-Data Accessibility Measurement

Details

Maturity
Established
Promoter
Agencia de Gobierno Electrónico y Sociedad de la Información y del Conocimiento (AGESIC)
Period
2023–present (legal base Decreto 406/022 of 22 December 2022)
Keywords
e-government, web accessibility, open data, disability, public administration

Context

AGESIC, Uruguay's e-government agency, runs a public Observatorio de Accesibilidad Digital that audits institutional websites, cross-government platforms and online transactions against WCAG 2.1, with a legal base in Article 88 of Law 19.924 and Decree 406/022 of December 2022.

Activities

Results are published every six months through an open visualiser and open datasets, covering 130 public organisations. AGESIC pairs measurement with a Programa de Accesibilidad en Entornos Digitales that walks organisations through their first adaptation cycle.

Results

The fourth measurement (October 2025) found organisations completing their first adaptation cycle with AGESIC showed a 69% reduction in previously identified errors; across the whole estate, 48% of institutional portals reduced accessibility errors versus April 2025, and more than 13,000 pages (28% of those surveyed) were free of accessibility errors. Of 16 transactions specifically oriented to people with disabilities, only 31% complied with the guidelines.

Conclusions

The measurement is automated and AGESIC's own published methodology states automatic tools detect only an estimated 25-30% of total accessibility problems and cannot weight errors by context or complete forms — a page recorded as error-free is not demonstrated to be usable by a disabled person, and no co-design or user testing with disabled people is published as part of the measurement loop.

Implementation

Indicative cost
Medium (€50k–€500k)
Time to results
Long (> 3 years)
Staffing & skills
AGESIC (Agencia de Gobierno Electrónico y Sociedad de la Información y del Conocimiento)

Conditions for success

  • Statutory legal base (Law 19.924, Decree 406/022) with six-monthly published cycles
  • Open datasets allowing external re-checking of results
  • Remediation programme paired directly with measurement

Common failure modes

  • Automated tools detect only ~25-30% of total accessibility problems per AGESIC's own methodology
  • Only 31% of disability-oriented transactions conform, the services most needed by disabled users
  • No co-design or user testing with disabled people published as part of the measurement loop

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Data sources

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