AGESIC audits Uruguayan state websites and transactions every six months and publishes the results as an open visualiser and open datasets. In October 2025, 48% of institutional portals had reduced errors — but only 31% of 16 disability-oriented transactions conformed.
Disability-oriented transactions conforming to guidelines (October 2025)
130 organisations
Public organisations covered
69 %
Error reduction after first adaptation cycle with AGESIC
13,000+ pages (28% of surveyed)
Web pages free of accessibility errors (October 2025)
25-30 %
Automated-tool detection rate of accessibility problems
Details
Maturity
Established
Promoter
Agencia de Gobierno Electrónico y Sociedad de la Información y del Conocimiento (AGESIC)
Period
2023–present (legal base Decreto 406/022 of 22 December 2022)
Keywords
e-government, web accessibility, open data, disability, public administration
Context
AGESIC, Uruguay's e-government agency, runs a public Observatorio de Accesibilidad Digital that audits institutional websites, cross-government platforms and online transactions against WCAG 2.1, with a legal base in Article 88 of Law 19.924 and Decree 406/022 of December 2022.
Activities
Results are published every six months through an open visualiser and open datasets, covering 130 public organisations. AGESIC pairs measurement with a Programa de Accesibilidad en Entornos Digitales that walks organisations through their first adaptation cycle.
Results
The fourth measurement (October 2025) found organisations completing their first adaptation cycle with AGESIC showed a 69% reduction in previously identified errors; across the whole estate, 48% of institutional portals reduced accessibility errors versus April 2025, and more than 13,000 pages (28% of those surveyed) were free of accessibility errors. Of 16 transactions specifically oriented to people with disabilities, only 31% complied with the guidelines.
Conclusions
The measurement is automated and AGESIC's own published methodology states automatic tools detect only an estimated 25-30% of total accessibility problems and cannot weight errors by context or complete forms — a page recorded as error-free is not demonstrated to be usable by a disabled person, and no co-design or user testing with disabled people is published as part of the measurement loop.
Implementation
Indicative cost
Medium (€50k–€500k)
Time to results
Long (> 3 years)
Staffing & skills
AGESIC (Agencia de Gobierno Electrónico y Sociedad de la Información y del Conocimiento)
Conditions for success
Statutory legal base (Law 19.924, Decree 406/022) with six-monthly published cycles
Open datasets allowing external re-checking of results
Remediation programme paired directly with measurement
Common failure modes
Automated tools detect only ~25-30% of total accessibility problems per AGESIC's own methodology
Only 31% of disability-oriented transactions conform, the services most needed by disabled users
No co-design or user testing with disabled people published as part of the measurement loop
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Data sources
Where this practice's information was retrieved from, and when.
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