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Point Park University in Pittsburgh partnered with local firm Skilly AI to launch a 24/7 chatbot answering prospective-student questions on admissions, tuition and scholarships, easing counsellor workload; no independent outcome data has been published yet.
In February 2026, Point Park University in Pittsburgh, Pennsylvania launched 'Skilly,' a 24/7 AI chatbot built with Pittsburgh-based Skilly AI to answer prospective students' questions on admissions criteria, test scores, scholarships and campus tours outside office hours.
The university estimated internally that the chatbot could answer roughly nine in ten routine questions, freeing admissions staff to focus on reviewing applications and speaking directly with prospective students, according to reporting in the Pittsburgh Post-Gazette and GovTech.
As of the sources reviewed, no independently verified data on conversion rates, applicant satisfaction, or admissions-office workload reduction has been published; the university's 'nine in ten' figure is a self-reported estimate rather than a measured outcome.
Read the full analysis: https://www.post-gazette.com/news/education/2026/02/04/point-park-ai-chatbot-admissions/stories/202602020086
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