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Good practice Imported

Puerto Rico Digital Equity Capacity Grant Implementation

Puerto Rico · San Juan · See the Puerto Rico profile · See the San Juan profile

Evidence: Descriptive / self-reported Top 85% 48/100 · Ask Evidence Copilot about this practice

Puerto Rico's broadband agency is using a $9.8M federal Digital Equity Capacity Grant for digital-literacy training for healthcare, education and government workers, cybersecurity training for IT staff, and Digital Navigators for older adults and people with disabilities.

9.8 USD million
Federal grant amount approved (November 2024)
30 %
Residents lacking home internet access
10 %
National average lacking home internet access (comparison)
18 %
Home broadband adoption in certain central mountain municipalities
25 %
Population lacking computing devices
7 %
National average lacking computing devices (comparison)
24 %
Population relying solely on smartphones for internet access
8 %
National average relying solely on smartphones (comparison)
21967 USD
Median household income
Puerto Rico Digital Equity Capacity Grant Implementation

Details

Maturity
Pilot
Promoter
Puerto Rico Broadband Program
Period
2023-present
Keywords
digital literacy, broadband adoption, digital navigators, cybersecurity training, workforce development

Context

Puerto Rico faces a significant digital divide: about 30% of residents lack home internet access (versus about 10% nationally), with broadband adoption as low as 18% in some central mountain municipalities; a quarter of the population lacks computing devices (versus 7% nationally) and 24% rely solely on smartphones for internet access (versus 8% nationally), against a median household income of $21,967, less than a third of the U.S. median.

Objectives

The initiative aims to close these gaps by funding digital-literacy training for workers in healthcare, education, agriculture and government, cybersecurity/privacy training for government IT staff, and a network of certified 'Digital Navigators' intended to eventually serve every island region.

Activities

In November 2024 the NTIA approved a $9.8 million State Digital Equity Capacity Grant for Puerto Rico under the federal Digital Equity Act; the Puerto Rico Broadband Program is deploying the award to fund the training programmes described above.

Results

As of mid-2026 the initiative represents primarily a well-documented baseline needs assessment and an approved implementation plan; no independently verified count yet exists of residents trained or Digital Navigators certified under this specific grant.

Conclusions

The programme is grounded in a well-documented needs assessment (validated through NTIA's review of the state Digital Equity Plan), but has not yet produced documented implementation outcomes.

Implementation

Indicative cost
Medium (€50k–€500k)
Time to results
Medium (1–3 years)

Commonly funded by

National / regional programmes

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Data sources

Where this practice's information was retrieved from, and when.

Attachments

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