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Good practice Imported

SANDRA — Singapore's Conversational AI Assistant for Discovering National Statistics Data

Singapore · Singapore · See the Singapore profile

Singapore's Department of Statistics launched SANDRA, a semantic-search AI chatbot for querying its 2,400-table SingStat Table Builder in plain English. Built by vectorising about 1,000 datasets, it remains in public beta with no published usage figures yet.

Details

Promoter
Singapore Department of Statistics (DOS), with design consultancy PebbleRoad
Period
Built and launched as a public beta in 2025 (case study published 21 August 2025); ongoing
Keywords
digital government, open data, official statistics, conversational AI

Description

Singapore's Department of Statistics (DOS) operates the SingStat Table Builder, a repository of roughly 2,400 data tables drawn from 70 public-sector agencies covering the country's economy and society. In 2025, DOS worked with design consultancy PebbleRoad to build SANDRA (Statistics ANd Data Retrieval Assistant), a conversational AI chatbot intended to close the gap between how the public actually searches — in plain language and concepts — and how the underlying datasets are technically named and organised; the project's own discovery work, based on search-log analysis and user interviews, documented that users habitually phrased queries in natural language rather than technical terms.

To build SANDRA, the team converted metadata from around 1,000 of the Table Builder's time-series datasets into vector embeddings, working with domain experts to preserve statistical meaning, and deployed the resulting semantic-search-plus-large-language-model system on AWS. Users can now ask questions in everyday English and receive interactive charts and tables in response, with the system also suggesting related datasets. DOS staff, per the case study, have been able to redirect time from answering basic look-up queries toward more complex requests.

SANDRA launched as a public beta — the PebbleRoad case study documenting the build is dated 21 August 2025, and the tool remains live at singstat.gov.sg/chatwithsandra-beta — but neither DOS nor PebbleRoad has published usage, adoption or accuracy figures since launch, and only a subset (about 1,000 of 2,400) of Table Builder's datasets have been vectorised so far. It is a well-documented example of a design-led approach to AI-based open-data discovery, though — like India's MCP pilot — one still awaiting a published post-launch evaluation.

Read the full analysis: https://www.singstat.gov.sg/chatwithsandra-beta

Implementation

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