Born from research into why foreign residents died disproportionately in the 1995 Kobe earthquake, Yasashii Nihongo is now a codified plain-language design …
Tokyo, Japan
Good practice
Evidence: Descriptive / self-reported
Top 10%96/100
Founded in Osaka in 2010 by wheelchair user Toshiya Kakiuchi, Mirairo built a smartphone-based digital disability certificate now used by 4,200+ partner …
Osaka, Japan
Good practice
Evidence: Quasi-experimental
Top 24%92/100
Since October 2017, Japan Post's Mimamori service sends postal workers on monthly check-in visits to older people living alone, reporting wellbeing to …
Fujitsu's Raku-Raku ('easy-easy') handset line, sold via NTT DOCOMO in Japan since 2001, is redesigned each generation from long-term user research with …
Japan's Digital Agency coordinates 26,000+ digital supporters providing in-person smartphone training to elderly and digitally excluded citizens, embedded in pharmacies, railway stations …