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Good practice Imported

Mirairo ID — Japan's Digital Disability Certificate That Became a Publicly Listed Accessibility Business

Japan · Osaka · See the Japan profile · See the Osaka profile

Evidence: Descriptive / self-reported Top 10% 96/100 · Ask Evidence Copilot about this practice

Founded in Osaka in 2010 by wheelchair user Toshiya Kakiuchi, Mirairo built a smartphone-based digital disability certificate now used by 4,200+ partner businesses and 600,000+ users, surviving a pandemic-era crisis to list on the Tokyo Stock Exchange in March 2025.

4,200+
Partner businesses (as of April 2026)
600,000+
Registered users (as of April 2026)
1,200+
Businesses using universal-design training
¥661
IPO opening share price (24 March 2025)
Mirairo ID — Japan's Digital Disability Certificate That Became a Publicly Listed Accessibility Business

Details

Maturity
Established
Promoter
Mirairo Inc.
Period
2010–present
Keywords
digital accessibility, universal design consulting, assistive identity tech

Context

Mirairo Inc. was founded in Osaka in 2010 by Toshiya Kakiuchi, a wheelchair user, to build a barrier-free Japan through commercial, self-sustaining services.

Activities

Its flagship product, Mirairo ID, digitises Japan's paper disability certificates into a smartphone app letting holders prove eligibility for discounts and accessible services on the spot; universal-design training and consulting programmes have been adopted by more than 1,200 businesses.

Results

As of April 2026 the app is accepted by more than 4,200 partner businesses and connects over 600,000 registered users; the company listed on the Tokyo Stock Exchange Growth Market on 24 March 2025 under ticker 335A.

Conclusions

The company came close to insolvency when COVID-19 collapsed demand for in-person corporate accessibility training — a caution that revenue-generating accessibility ventures tied to discretionary business budgets can be fragile in downturns.

Implementation
Indicative cost
Low (< €50k) — Privately funded commercial venture that listed on the Tokyo Stock Exchange Growth Market in March 2025; specific development cost not published.
Time to results
Long (> 3 years) — Founded 2010; app and consulting business grew over 15 years to public listing in 2025.
Staffing & skills
Mirairo Inc. product and business-development team

Conditions for success

  • commercial, self-sustaining business model rather than charity dependency
  • corporate partner sign-up for discounts/accessible-service listings

Common failure modes

  • came close to insolvency during COVID-19 when demand for in-person corporate accessibility training collapsed — revenue tied to discretionary business budgets can be fragile in downturns

Commonly funded by

Own resources / municipal budget

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Data sources

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