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Good practice Imported

Everyone's Public Website Operational Guidelines — Japan's Mandatory Accessibility Testing & Disclosure Regime

Japan · Tokyo · See the Japan profile · See the Tokyo profile

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Since 2016 Japan's MIC has required government bodies to test sites against JIS X 8341-3:2016 and publish results yearly — a transparency rule that keeps accessibility gaps visible even when compliance is only partial.

Details

Promoter
Ministry of Internal Affairs and Communications (MIC) & Digital Agency, Japan
Period
2016–present
Keywords
digital accessibility, e-government, public sector ICT, disability inclusion, transparency

Description

Japan's Ministry of Internal Affairs and Communications (MIC) issues the "Everyone's Public Website Operational Guidelines" (Minna no Kokyo Site Un'yo Guideline), first published in 2016 and most recently revised in 2024, directing national ministries, independent administrative agencies and local governments to test their websites against the JIS X 8341-3:2016 standard (Japan's WCAG 2.0-aligned accessibility specification) and to publish the results.
Agencies sample a set of representative pages, run automated checks (the Nu Html Checker, axe-core, Adobe Acrobat Pro for PDFs) plus manual testing with screen readers such as NVDA and VoiceOver, and publish a public accessibility statement declaring their conformance level. The Digital Agency's own 2024 disclosure, published 1 April 2025, tested 60 pages (40 web pages, 20 PDFs) and reported only "partial compliance" with the lower Level A -- short of the Level AA that MIC recommends -- with recurring failures in image alt text, video captions and PDF tagging.
Rather than claiming success, the guideline institutionalises honest, recurring self-disclosure across dozens of national bodies (the Cabinet Office, Statistics Bureau, MEXT and the Digital Agency all publish their own results), creating a public paper trail of where accessibility falls short and forcing incremental fixes each cycle. The approach shows both the value and the limits of disclosure-based accessibility governance: transparency without independent audit still leaves compliance gaps, but it has kept the issue visible in Japan's policy process for close to a decade.

Read the full analysis: https://www.soumu.go.jp/main_sosiki/joho_tsusin/b_free/guideline_past.html

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