Since 2014 Denmark’s Skattestyrelsen has run a real-time ML system flagging suspicious VAT refund claims; it reports ~70% accuracy, is now integrated …
From 2022, Australia's ATO deployed ML to detect a large-scale GST refund fraud scheme: 57,000+ alleged offenders identified, A$2.7 billion in additional …
INSENSION is an online platform that allows individuals with profound and multiple learning disabilities (PIMD) to use digital applications and services. The …
The DE-ENIGMA project is developing artificial intelligence for a commercial robot (Robokind’s Zeno). The robot will be used for an emotion-recognition and …
Enschede, Netherlands· Transnational
Good practice★ 56
Evidence: Descriptive / self-reported
Chile's Judiciary built 'Justa,' an OpenAI-based tool that transcribes court hearings, drafts minutes and proposes rulings for uncontested cases. After winning OpenAI's …
Mulchén, Chile
Good practice★ 53
Evidence: Descriptive / self-reported
Hong Kong's Digital Policy Office and the HKGAI research centre built HKPilot (document drafting/translation) and HKMeeting (AI minute-taking) for civil servants: participation …
Hong Kong, Hong Kong
Good practice★ 53
Evidence: Observational / pre–post
Chile's Municipality of Renca launched Rencat, a 24/7 AI virtual assistant built by Argentine vendor BotMaker (creator of Buenos Aires' Boti), reaching …