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Good practice Imported

AI untuk Rakyat — Malaysia's National AI Literacy Digital-Badge Programme

Malaysia · Cyberjaya · See the Malaysia profile · See the Cyberjaya profile

Evidence: Descriptive / self-reported Top 56% 47/100 · Ask Evidence Copilot about this practice

Launched by MyDIGITAL Corporation with Intel, Malaysia's free 'AI untuk Rakyat' self-learning programme awarded digital badges to over one million citizens within six months, then expanded to a six-module curriculum covering generative and agentic AI in four languages.

1,000,000
Malaysians completing the initial programme (within 6 months of the January 2024 launch)
2 modules, ~4 hours
Initial modules and completion time
4 Bahasa Malaysia, English, Mandarin, Tamil
Languages offered
6 modules
Curriculum expanded to (by August 2026)

Details

Maturity
Scaling
Promoter
MyDIGITAL Corporation (Ministry of Digital, Malaysia) with Intel Corporation
Period
January 2024 – ongoing
Keywords
public sector, digital literacy, AI literacy, citizen skilling

Context

Malaysia's government sought to raise basic AI awareness nationwide via a free, self-paced online programme, launched 16 January 2024 by MyDIGITAL Corporation (an agency under the Ministry of Digital) with technology partner Intel Corporation, delivered through the Rakyat Digital portal.

Objectives

Rapidly build basic AI literacy at national scale in multiple languages with accessibility built in, then progress users toward more advanced generative and agentic AI skills.

Activities

Learners completed the 'AI Aware' and 'AI Appreciate' modules (about four hours total), earning an automated digital badge on completion of each; content was offered in Bahasa Malaysia, English, Mandarin and Tamil, with high-contrast display, dyslexic-friendly fonts and screen-reader (TalkBack) compatibility. The platform was briefly taken offline in February 2024 for a cybersecurity review after registrations surged. By August 2026 the curriculum had grown to six modules — including Generative AI, AI Security and Agentic AI for All — with completion required to unlock free AI tools.

Results

One million Malaysians completed the programme within less than six months of launch, per MyDIGITAL's official results announcement.

Conclusions

As with comparable national campaigns, published evidence centres on completion counts and badges issued rather than independent measurement of skill retention or downstream use; no third-party evaluation of learning outcomes was found in the sources reviewed.

Implementation
Indicative cost
Low (< €50k) — A free national online platform run by a government digital agency with a private technology partner (Intel); no public budget figure was found.
Time to results
Medium (1–3 years) — Launched January 2024, reached 1 million completions within 6 months, and had grown to a 6-module curriculum by August 2026 under an ongoing national roadmap to 2027.
Staffing & skills
MyDIGITAL Corporation (Ministry of Digital, Malaysia) — programme ownership, Intel Corporation — technology partner

Conditions for success

  • Free, self-paced delivery lowering the barrier to participation
  • Multi-language content (4 languages) plus accessibility features (high-contrast display, dyslexic-friendly fonts, screen-reader support)
  • Automated digital badging to drive completion and shareable credentialing
  • A rapid cybersecurity response (temporary platform shutdown for review) when registration surged

Common failure modes

  • Evidence is completion and badge counts only — no independent measurement of skill retention or downstream use
  • A February 2024 registration surge forced a temporary platform shutdown for a security review

Commonly funded by

National / regional programmes

Indicative funding routes for practices of this type — always check each programme's current calls and eligibility rules.

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Data sources

Where this practice's information was retrieved from, and when.

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