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Good practice Imported

Caribbean Digital Transformation Project (CARDTP) — Dominica

Dominica · Roseau · See the Dominica profile · See the Roseau profile

Evidence: Descriptive / self-reported Top 82% 52/100 · Ask Evidence Copilot about this practice

A World Bank-financed $94M regional programme (Dominica's share: $28M) built shared government cloud infrastructure, digital ID and a 90+-service e-portal in hurricane-vulnerable Dominica, though citizen-level outcome data remains thin as of 2026.

94 USD million
Total CARDTP regional project financing (2020–2025)
28 USD million
Dominica's share of CARDTP financing (2020–2025)
90+ services
Government services on the e-Services Portal (as of 2026)
12 functions
Digital government functions live on the shared services platform (2025)
Caribbean Digital Transformation Project (CARDTP) — Dominica

Details

Maturity
Scaling
Promoter
Government of the Commonwealth of Dominica, with the OECS Commission and World Bank
Period
2020–2025
Keywords
e-government, digital ID, civil registry, digital skills, government cloud infrastructure

Context

Dominica is a hurricane-vulnerable Eastern Caribbean state and one of five participants (with Grenada, Saint Lucia, Saint Vincent and the Grenadines, and the OECS Commission) in the World Bank's first Caribbean digital-economy financing, the $94M Caribbean Digital Transformation Project (CARDTP), approved in 2020 with Dominica's share set at $28M.

Objectives

The project targets five pillars of the digital economy — infrastructure, platforms, financial services, skills and businesses — aiming to build shared government cloud infrastructure, a digital ID and civil registry, fibre connectivity to public institutions, and a consolidated e-Services Portal.

Activities

In Dominica, CARDTP financed fibre connectivity to government offices, schools and health centres (via a partnership with Digicel), primary and secondary government data centres, a digital ID and civil registry system, a Digital Skills Training component, and the eservices.gov.dm e-Services Portal offering more than 90 government services online, including civil documents, passports and business permits.

Results

Per the World Bank's 2025 implementation status report, 12 digital government functions/services in Dominica are running on the shared services platform, and a national CERT has been established regionally in Grenada. Dominica-specific citizen-level outcome data — numbers trained under the Digital Skills component, or digital-ID enrolment — was not found in public reporting as of mid-2026.

Conclusions

The World Bank's own status report flags a need to 'accelerate implementation' of the digital-skills and data-protection/cybersecurity components, indicating the infrastructure build-out is ahead of the people-facing skills and safeguards work it was meant to enable.

Implementation
Indicative cost
High (€500k–€5M) — Dominica's share of the five-jurisdiction, $94M World Bank-financed CARDTP is $28M, covering fibre connectivity, data centres, digital ID/civil registry and the e-Services Portal.
Time to results
Long (> 3 years) — Approved in 2020 with a target completion date of 2025; a five-year national infrastructure build.
Staffing & skills
Government of Dominica implementing ministries/agencies, OECS Commission regional coordination, World Bank project team, Digicel (fibre connectivity partner)

Conditions for success

  • Regional financing structure pooling five OECS jurisdictions under one World Bank project
  • Private-sector fibre partnership (Digicel) to reach government offices, schools and health centres
  • Shared government cloud/data-centre infrastructure underpinning multiple digital services at once

Common failure modes

  • World Bank's own 2025 status report flags delays needing to 'accelerate' the digital-skills and data-protection/cybersecurity components
  • Citizen-level outcome data (training numbers, digital-ID enrolment) not yet publicly reported, so uptake of the completed infrastructure is unverified

Where it fits

Governance type
national government with regional (OECS) and multilateral (World Bank) financing
Scale
national (small island state)
Income level
upper-middle income, hurricane-vulnerable small island economy

Commonly funded by

National / regional programmes

Indicative funding routes for practices of this type — always check each programme's current calls and eligibility rules.

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Data sources

Where this practice's information was retrieved from, and when.

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