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Good practice Imported

CINDE — Costa Rica's Public-Private Investment and Talent Promotion Agency

Costa Rica · San José · See the Costa Rica profile · See the San José profile

Evidence: Descriptive / self-reported Top 66% 62/100 · Ask Evidence Copilot about this practice

CINDE was rated the world's top investment agency by the UN's ITC for 5 straight years (2017-22, 95.27/100 of 85 agencies). It runs multilingual job fairs and English training for a free-trade-zone regime of 400+ multinationals.

95.27 out of 100
ITC investment-promotion benchmark score (2017-2022)
85 agencies
Investment-promotion agencies reviewed by ITC
182 of 225 indicators
Indicators scored as perfect
5 years
Consecutive years ranked world's top agency (2017-2022)
1686 people
People trained in English by Foundever Academy (by 2019)
19725 jobs
Net jobs gained among CINDE-linked companies (2021) (2021)
5500 jobs
Net new jobs among CINDE-linked companies (2024) (2024)
400 companies
Multinational companies in the free-trade-zone regime
200000 jobs
Direct and indirect jobs generated by the free-trade-zone regime
60 %
Share of national exports from the free-trade-zone regime
CINDE — Costa Rica's Public-Private Investment and Talent Promotion Agency

Details

Maturity
Established
Promoter
Costa Rican Investment Promotion Agency (CINDE)
Period
1982–present
Keywords
foreign direct investment, talent development, workforce training, free trade zones

Context

CINDE was founded in 1982 as a private non-profit created by government decree - a public-private partnership staffed largely by the private sector but mandated to attract and retain foreign direct investment, and, since the 2010s, to build the bilingual technical-talent pipeline multinationals need.

Objectives

Attract and retain foreign direct investment into Costa Rica and build the country's bilingual technical-talent pipeline for multinational employers.

Activities

CINDE runs recurring multilingual job fairs and partners with employers and Costa Rica's Ministry of Labour on English-language training; sector partner Foundever Academy alone trained 1,686 people in English through one such partnership by 2019.

Results

The UN's International Trade Centre scored CINDE 95.27 out of 100 - the highest of 85 investment-promotion agencies reviewed worldwide, with a perfect score on 182 of 225 indicators - ranking it the world's top agency for five consecutive years (2017-2022). Companies working with CINDE reported a net gain of 19,725 jobs in 2021 and 5,500 net new jobs in 2024; more broadly, the free-trade-zone regime it promotes spans over 400 multinational companies generating more than 200,000 direct and indirect jobs and about 60% of national exports, per JLL analysis.

Conclusions

Most figures are self-reported by CINDE or describe the free-trade-zone regime as a whole rather than isolating CINDE's own causal contribution, and the ITC score measures institutional process quality rather than a counterfactual jobs or GDP impact. Benefits have also concentrated in the Greater Metropolitan Area and in higher-skill roles, raising ongoing regional-equity questions.

Implementation

Indicative cost
High (€500k–€5M) — Operates as a long-standing national investment-promotion agency running recurring multilingual job fairs and training partnerships since 1982; no total public budget figure given.
Time to results
Long (> 3 years) — Continuous operation since 1982, with ITC's top ranking sustained across five consecutive years (2017-2022).
Staffing & skills
Private-sector staff running agency operations under a public mandate, Ministry of Labour partnership for English-language training, Employer partners (e.g., Foundever Academy) for skills-training delivery

Conditions for success

  • Public-private governance structure combining private-sector agility with a government mandate
  • Sustained multi-decade operation and reputation-building
  • Coordination with education/labour ministries on the bilingual talent pipeline

Common failure modes

  • Benefits concentrated in the Greater Metropolitan Area and in higher-skill roles, raising regional-equity concerns
  • Most reported figures are self-reported or describe the broader free-trade-zone regime rather than isolating CINDE's causal contribution

Commonly funded by

National / regional programmes

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Data sources

Where this practice's information was retrieved from, and when.

Attachments

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