Good practice

Ciudad Mujer — Programme de services intégrés pour les femmes au Salvador

El Salvador · San Salvador · See the El Salvador profile

Six centres réunissant 18 agences d'État ont montré dans un essai randomisé du BID (2016) que les participantes ont utilisé 43 % de services supplémentaires et déclaré une satisfaction de vie supérieure de 8 pp (93 % vs 85 %) ; le modèle a été reproduit au Honduras.

+43%

Services publics utilisés par les participantes (2016)

93% vs 85% (+8pp)

Satisfaction de vie déclarée (2016)

Ciudad Mujer — Programme de services intégrés pour les femmes au Salvador

Details

Maturity: Established
Promoter: Secretaría de Inclusión Social de El Salvador
Period: 2012–present
Keywords: government, social services, health, gender-based violence

Context

Six centres « Ciudad Mujer » au Salvador regroupent 18 organismes publics (santé, justice, autonomie économique et services de lutte contre les violences de genre) en un même lieu pour offrir des services publics intégrés aux femmes.

Results

Un essai contrôlé randomisé de la BID (2016) a montré que les femmes participantes utilisaient 43 % de services publics en plus et déclaraient une satisfaction de vie plus élevée (93 % contre 85 %) que le groupe témoin. Le modèle a été reproduit au Honduras et cité en Bolivie.

Implementation

Implementation detail (cost, timeline, staffing, conditions for success) is not yet available for this practice.

Data sources

Where this practice's information was retrieved from, and when.

C-NAPSE web research — accessed 2026-06-23
Secretaría de Inclusión Social de El Salvador — accessed 2026-06-23
IDB Evidence Platform – Ciudad Mujer RCT — accessed 2026-06-23
World Bank feature (2013) — accessed 2026-06-23
IDB news – El Salvador women — accessed 2026-06-23

Attachments

Source image

Quality score: 100/100

How is this calculated?

Evidence: Randomised controlled trial

Top 1% in this catalogue (719 scored practices)

Scores cluster high, so position within the catalogue is often more telling than the number alone.

Evaluation

Evaluated by C-NAPSE

Score profile — the dimensions behind the score — how it's computed

Curator validation1/1

Verified against IDB Evidence Platform RCT entry, World Bank 2013 feature, and IDB IDB country strategy 2021–2024.

Transferability / replicability3/3

The model was directly replicated as Ciudad Mujer Honduras and referenced in Bolivia, with the IDB actively promoting it as a transferable template for integrated women's service delivery.

Impact on gender equality1/1

An IDB-commissioned RCT documents +43% public service use and +8 pp life satisfaction among participants vs. controls — concrete, measured impact on women's access to services.

Effectiveness1/1

Rated 'Effective' by the IDB Evidence Platform; the RCT design (randomised assignment) provides high-quality causal evidence of effectiveness.

Efficiency1/1

Co-locating 18 agencies removes duplication and transport barriers; the integrated model is demonstrably more cost-effective than separate service delivery.

Evaluated outcomes1/1

Rigorous RCT by Bustelo, Martínez, Millard & Silva (IDB, 2016) provides the strongest available evaluation design; outcomes published on IDB's Evidence Platform.

Sustainability1/1

The programme has operated continuously since 2012 across multiple administrations and is embedded in El Salvador's national budget with IDB co-financing.

Achievement / evidence1/1

Six permanent centres operational (vs. four at launch), programme institutionalised, and model exported — stated goals of integrated access and replication achieved.

Gender-mainstreaming embedding1/1

The programme restructures how the state delivers services to women, embedding a gender lens across 18 agencies simultaneously rather than siloing gender within one ministry.

Cite this

Evidoria. Ciudad Mujer — Programme de services intégrés pour les femmes au Salvador. Persistent ID: 558bffe9-4981-4787-ac28-4557c729e3df.

Export as decision brief (PDF)

Similar practices you may find useful

★ 96

Thuthuzela Care Centres — Integrated One-Stop Sexual Violence Support, South Africa

South Africa

South Africa's Thuthuzela Care Centres (TCCs) co-locate police, medical, legal and psychosocial services for sexual-violence survivors. Since 2006, 66+ centres …

★ 89

Panzi Hospital's One-Stop Centre Model for Survivors of Sexual Violence

Congo (the Democratic Republic of the)

Founded in 1999 by 2018 Nobel Peace Prize laureate Dr. Denis Mukwege, Panzi Hospital's One-Stop Centre integrates medical, psychosocial, legal …

★ 85

Women's Centre of Jamaica Foundation – Programme for Adolescent Mothers

Jamaica

Since 1978, Jamaica's WCJF has served 46,989 adolescent mothers (aged ≤17) in a school-continuity programme; ~70% return to formal schooling, …

★ 74

National Gender Equality Policy and Action Plan 2022–2027

Saint Kitts and Nevis

Saint Kitts and Nevis launched a national gender policy in June 2022 covering 10 priority areas; a 2022 CEDAW review …