Good practice Imported

Computers in Communities

United Kingdom · Horsham · Regional · See the United Kingdom profile

The Southern Housing Group is collaborating with national training provider We Are Digital to offer tailored 1-2-1 support for their customers, either in their home, or at a local community venue or cafe. The training programme is free and offers up to 6 hours of individual train

42% to 27%

Residents without home internet access (2010-2014)

40%

Digital Champion volunteers finding employment (2013) (2013)

Details

Maturity: Scaling
Promoter: Southern Housing Group — website
Type: Service
Status: Ongoing
Target groups: Unemployed and those facing social problems, Elderly people, People with disabilities
People reached: 9000
Period: 2010-09-30
Keywords: Digital Inclusion, Social Housing, Community, Volunteer

Context

Southern Housing Group, with training provider We Are Digital, offers free tailored 1-2-1 digital skills support (up to 6 hours) to residents at home, in community venues or cafes, aimed at the elderly, disabled, unemployed and socially excluded.

Results

Residents without home internet access fell from 42% (2010 baseline) to 27% (Nov 2013-Feb 2014). In 2013, 40% of Digital Champion volunteers found employment (teaching, IT, administration, community regeneration).

Implementation

Implementation detail (cost, timeline, staffing, conditions for success) is not yet available for this practice.

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Data sources

Where this practice's information was retrieved from, and when.

MEDICI / Digital Inclusion Atlas — accessed 2026-06-14
Practice website — accessed 2026-06-14
Information source — accessed 2026-06-14

Attachments

Source image

Quality score: 72/100

How is this calculated?

Evidence: Observational / pre–post

Top 50% in this catalogue (610 scored practices)

Scores cluster high, so position within the catalogue is often more telling than the number alone.

Evaluation

Evaluated by MEDICI consortium

Score profile — the dimensions behind the score — how it's computed

Innovation level3/5

How novel the approach is, from the source innovation rating (graded 0–5).

Sustainability (ongoing)1/1

Whether the initiative is still ongoing rather than ended.

Evaluation evidence0/1

Whether a substantive evaluation of the initiative exists.

Demonstrated reach1/1

Whether the initiative reached a measurable number of people.

Documented learning1/1

Whether transferable lessons learned are documented.

Cite this

Evidoria. Computers in Communities. Persistent ID: 697d700b-b7a8-4468-88f6-701b156e5249.

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