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Digital Ambassadors Program (DAP) — Gender-Balanced Digital Literacy Corps, Rwanda

Rwanda · Kigali · See the Rwanda profile

Rwanda's government-led Digital Ambassadors Program trains young digital ambassadors, 51% of them women, to deliver community digital-literacy training nationwide. Over 3.26 million citizens were trained 2017–2024, lifting digital literacy from under 10% to 75.2%.

3262869
Citizens trained, cumulative (2017-2024)
under 10%
National digital literacy rate, 2017 (2017)
75.2%
National digital literacy rate, 2024 (Oct 2024)
51%
Share of trainees who are women (2025)
Digital Ambassadors Program (DAP) — Gender-Balanced Digital Literacy Corps, Rwanda

Details

Maturity
Scaling
Promoter
Rwanda Information Society Authority (RISA) / Ministry of ICT and Innovation
Period
2017–present
Keywords
digital literacy, public-sector digital inclusion, youth employment, gender-balanced ICT training

Context

Launched September 2017 in Rulindo District, Rwanda's Digital Ambassadors Program trains young Rwandans as digital ambassadors — with an explicit 50% women/girls target from the outset — to deliver community digital-literacy training and support e-government/mobile-money adoption, led by the Ministry of ICT and RISA with WEF and World Bank co-financing.

Results

Between 2017 and 2024, ambassadors trained 3,262,869 citizens, and Rwanda's national digital literacy rate rose from under 10% in 2017 to 75.2% by October 2024; by late 2025, women made up 51% of the roughly 2.5 million people trained.

Implementation

Implementation detail (cost, timeline, staffing, conditions for success) is not yet available for this practice.

Data sources

Where this practice's information was retrieved from, and when.

Attachments

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