Rwanda's Digital Ambassadors Programme deployed 1,000 peer facilitators to train 1,567,034 citizens in basic digital skills (2022–2026), raising public e-service adoption from 30% to 73%. All 30 districts covered; women and rural communities prioritised.
1,000
Facilitadores pares desplegados
1,567,034
Ciudadanos formados (2022-2026)
30% → 73%
Adopción de servicios públicos electrónicos
Details
Maturity
Scaling
Promoter
Ministry of ICT and Innovation (MINICT) / Rwanda Information Society Authority (RISA)
Period
2017–present
Keywords
Rural communities, women, youth, persons with disabilities, digital intermediaries, e-government access
Context
El Digital Ambassadors Programme de Ruanda despliega facilitadores pares para formar a los ciudadanos en competencias digitales básicas, priorizando a las mujeres y las comunidades rurales.
Results
1.000 facilitadores formaron a 1.567.034 ciudadanos (2022–2026), elevando la adopción de servicios públicos electrónicos del 30% al 73% en los 30 distritos.
Implementation
Implementation detail (cost, timeline, staffing, conditions for success) is not yet available for this practice.
Data sources
Where this practice's information was retrieved from, and when.
Pakistan's government programme delivering 15 free online digital skills courses; 5.14 million trainings completed by March 2026, 800,000+ women trained, …