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Good practice

Digital Ambassadors Programme (Rwanda)

Rwanda · Kigali · See the Rwanda profile

Rwanda's Digital Ambassadors Programme deployed 1,000 peer facilitators to train 1,567,034 citizens in basic digital skills (2022–2026), raising public e-service adoption from 30% to 73%. All 30 districts covered; women and rural communities prioritised.

1,000
Facilitateurs pairs déployés
1,567,034
Citoyens formés (2022-2026)
30% → 73%
Adoption des services publics en ligne

Details

Maturity
Scaling
Promoter
Ministry of ICT and Innovation (MINICT) / Rwanda Information Society Authority (RISA)
Period
2017–present
Keywords
Rural communities, women, youth, persons with disabilities, digital intermediaries, e-government access

Context

Le Digital Ambassadors Programme du Rwanda déploie des facilitateurs pairs pour former les citoyens aux compétences numériques de base, en priorisant les femmes et les communautés rurales.

Results

1 000 facilitateurs ont formé 1 567 034 citoyens (2022–2026), portant l'adoption des services publics en ligne de 30% à 73% dans les 30 districts.

Implementation

Implementation detail (cost, timeline, staffing, conditions for success) is not yet available for this practice.

Data sources

Where this practice's information was retrieved from, and when.

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