Rwanda's Digital Ambassadors Programme deployed 1,000 peer facilitators to train 1,567,034 citizens in basic digital skills (2022–2026), raising public e-service adoption from 30% to 73%. All 30 districts covered; women and rural communities prioritised.
1,000
Facilitadores de pares destacados
1,567,034
Cidadãos formados (2022-2026)
30% → 73%
Adoção de serviços públicos eletrónicos
Details
Maturity
Scaling
Promoter
Ministry of ICT and Innovation (MINICT) / Rwanda Information Society Authority (RISA)
Period
2017–present
Keywords
Rural communities, women, youth, persons with disabilities, digital intermediaries, e-government access
Context
O Digital Ambassadors Programme do Ruanda destaca facilitadores de pares para formar cidadãos em competências digitais básicas, dando prioridade às mulheres e às comunidades rurais.
Results
1 000 facilitadores formaram 1 567 034 cidadãos (2022–2026), elevando a adoção de serviços públicos eletrónicos de 30% para 73% nos 30 distritos.
Implementation
Implementation detail (cost, timeline, staffing, conditions for success) is not yet available for this practice.
Data sources
Where this practice's information was retrieved from, and when.
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