Durban Water Recycling (DWR) was awarded via a 1999 tender as a 20-year Build-Own-Operate-Transfer (BOOT) concession with eThekwini Municipality; construction began in 2000 and the plant was commissioned in May 2001 as part of an upgrade of the Southern Wastewater Treatment Works. It produces tertiary-treated, near-potable (not drinking-standard) water at a capacity of 47.5 million litres per day, monitored against roughly 22 quality parameters aligned to South African water standards (Veolia, company project page).
The two main industrial customers are the Mondi paper mill in Merebank (the larger client) and the SAPREF oil refinery (a Shell/BP joint venture); a 2004 trade-press report put their combined offtake at approximately 37,500 m³/day. DWR (Pty) Ltd is majority-owned by Vivendi Water (predecessor to Veolia), with partners Zetachem, Khulani Holdings, Umgeni Water and Marubeni Europe. The private consortium financed, built, owns and operates the plant, so the municipality avoided a large capital outlay; the consortium's revenue comes from industrial tariffs, and the municipality benefits by freeing up potable water for other users. Total capital cost was reported at around R74 million (~US$5 million at the time), financed by the Development Bank of Southern Africa, Rand Merchant Bank, a French government protocol loan and DWR's shareholders.
Independent documentation includes a World Bank Water Global Practice case study ("Wastewater: From Waste to Resource — The Case of Durban, South Africa", 2018) and an entry in the World Bank's PPP Knowledge Lab library, a University of KwaZulu-Natal (UKZN) academic thesis analysing the scheme's PPP governance, a UKZN Pollution Research Group fact sheet, and coverage by GRID-Arendal/UN Environment's Sanitation and Wastewater Atlas of Africa (2021).
Caveats: the frequently repeated claim that DWR cuts Durban's potable demand by about 7% could not be traced in this research to a primary source with a clear publication date, and the detailed customer-volume figures available (Mondi/SAPREF offtake, tariff comparisons) mostly date to 2004, with no more recent independent figures found — so scale should be read as "well-documented at commissioning and mid-2000s" rather than continuously reported. A 2020 EU Chamber of Commerce South Africa report on water-reuse PPP barriers notes that this model has not been widely replicated elsewhere in the country, citing insufficient government buy-in, outdated wastewater-treatment technology at other municipalities, and regulatory obstacles — though no source found documents reliability failures or contract disputes specific to the DWR plant itself.
Read the full analysis: https://www.veolia.co.za/durban-water-recycling
Where this practice's information was retrieved from, and when.