United Arab Emirates · Abu Dhabi · See the United Arab Emirates profile
UAE's MoHESR upgraded its Edu Hub admissions platform with AI chatbots and case-classification tools across 74 institutions, and expanded automatic AI-assisted degree recognition to 34+ universities, with 25,000+ graduates already using the paperless verification service.
The UAE Ministry of Higher Education and Scientific Research (MoHESR), with the Ministry of Education, relaunched its Edu Hub platform, guiding students from grade 10 through university admission across 74 public and private institutions, including the three federal universities.
AI is used for smart chatbots answering common enquiries, data analysis, case classification, monitoring of service-delivery timelines, and technical recommendations; separately, MoHESR's automatic degree recognition initiative (from January 2026) uses AI-assisted digital verification to instantly confirm qualifications from 34+ UAE universities, replacing manual paperwork.
Over 40,000 students are expected to benefit in the current admissions phase, and 25,000+ graduates have already used the degree-recognition service in its pilot phase, per MoHESR officials; no independent audit of AI-decision accuracy or error/appeal rates has been published.
Read the full analysis: https://gulfnews.com/amp/story/uae/uae-ministry-of-higher-education-drives-ai-powered-digital-transformation-to-streamline-student-and-university-services-1.500571919
Implementation detail (cost, timeline, staffing, conditions for success) is not yet available for this practice.
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