Weeks to Seconds — Services Australia's AI Engine for Sorting the Document Deluge
Australia
Services Australia and Capgemini built an OCR/NLP engine that classifies more than 25,000 citizen-submitted documents a day with over 95% …
Poland · Międzyzdroje · See the Poland profile
Evidence: Observational / pre–post Top 35% 67/100 · Ask Evidence Copilot about this practice
Poland's Ministry of Digital Affairs piloted ExtrAct, an AI tool by the IDEAS institute that reads notarial deeds for municipal officials. Tested on 350+ deeds in Międzyzdroje, it hit ~95% extraction accuracy and cut processing time roughly five-fold.
PL42Officials in Poland's roughly 2,500 municipalities spend hours manually reading notarial deeds and land records — often around 27 dense, legally worded pages — before they can register a property transaction. Built by the IDEAS NCBR research institute for the Ministry of Digital Affairs, ExtrAct automatically extracts structured data — parties, property details, legal provisions — and links each item back to its source passage.
It runs locally inside a municipality's own IT network, and an official must confirm every extracted field before it is used. The Międzyzdroje municipal office tested the tool on more than 350 genuine notarial deeds. On 19 August 2026 the ministry opened recruitment for municipalities of any size to test the tool through the government's AI portal, with IDEAS funding the analysis and adaptation phase while municipalities cover their own technical deployment.
The Międzyzdroje pilot reached close to 95% overall extraction accuracy and over 98% accuracy for identifying legal provisions. Digital Affairs Minister Krzysztof Gawkowski said the tool could cut officials' workload roughly five-fold.
The architecture is modular and open-source specifically to ease replication, but nationwide rollout and independent, multi-site evaluation are still pending.
National / regional programmes Digital Europe Programme
Indicative funding routes for practices of this type — always check each programme's current calls and eligibility rules.
Do you run this practice? Claim it — verified implementers get a public contact pathway and can propose corrections.
Where this practice's information was retrieved from, and when.
Australia
Services Australia and Capgemini built an OCR/NLP engine that classifies more than 25,000 citizen-submitted documents a day with over 95% …
Australia
Australia's DTA ran the world's largest whole-of-government Copilot trial — 5,000+ staff, almost 60 agencies — with an independent Nous …
United States of America
New Jersey built its own secure generative-AI assistant for state workers, now used by 20,000+ of its 70,000 employees for …
Greece
Greece's Hellenic Cadastre became the first Greek public authority to use AI in administrative decision support, reading contracts and flagging …
Open full copilot Grounded in cited practices — always check the sources.