Funka, a Stockholm accessibility body founded by Sweden's disability organisations, led the EU-backed MeAC studies (2007-2012) testing 12 sites per country across the EU, Norway, the US, Canada and Australia -- repeatedly finding public-service web accessibility considerably low.
12 sites
Websites tested per country (2007, 2010, 2012 (3 waves))
3 waves (2007, 2010, 2012)
Study waves (2007-2012)
Details
Maturity
Discontinued
Promoter
Funka (Funka Nu AB)
Period
2007-2012
Keywords
digital accessibility research, ICT standards, disability inclusion, web accessibility
Context
Funka began in the 1990s as a joint initiative of Sweden's disability organisations, became a company in 2000 based in Stockholm, and co-founded the International Association of Accessibility Professionals (IAAP).
Objectives
On assignment for the European Commission, Funka led the web-accessibility strand of the MeAC studies ('Measuring Progress of e-Accessibility in Europe'), alongside Empirica (Germany) and the Work Research Centre (Ireland) covering telecom and TV accessibility.
Activities
The methodology tested a common sample of 12 websites per country -- a government portal, eight further public-service sites, a newspaper, a bank and a railway site -- combining automated tools, manual expert WCAG review and direct testing by users with disabilities, across three waves: MeAC (2007), MeAC2 (2010) and MeAC3 (2012), covering all EU states plus Norway, the US, Canada and Australia.
Results
All three waves reached the same conclusion: public-service website accessibility in Europe was considerably low, with basic requirements such as correctly marked-up headings frequently failing and WCAG 2.0 criteria implemented even less often; no country rated as performing well, and Europe lagged the non-European benchmark countries.
Conclusions
These repeated, methodologically consistent findings fed directly into the policy case for the EU Web Accessibility Directive (2016/2102); the study measured the state and persistence of accessibility rather than attributing improvement to a specific intervention, so its evidence is a rigorous, repeated diagnostic rather than a demonstrated before/after fix.
Implementation
Indicative cost
Medium (€50k–€500k) — Cost not itemised in source; commissioned and funded by the European Commission across three waves (2007-2012).
Time to results
Long (> 3 years) — Three waves over five years: MeAC (2007), MeAC2 (2010), MeAC3 (2012).
Staffing & skills
Funka (Funka Nu AB) -- lead on web-accessibility strand, Empirica (Germany) -- telecom accessibility strand, Work Research Centre (Ireland) -- TV accessibility strand, Users with disabilities engaged directly in testing alongside automated-tool and manual WCAG expert reviewers
Conditions for success
Standardised, common sample of 12 websites per country applied consistently across all participating countries
Combination of automated tools, manual expert WCAG review and direct testing by users with disabilities
Repetition of the same methodology across three waves (2007, 2010, 2012) to track persistence of findings
Common failure modes
Study measured the state and persistence of accessibility rather than attributing improvement to a specific intervention -- a diagnostic rather than a before/after impact evaluation
Where it fits
Governance type
EU-commissioned research consortium
Scale
multi-country (EU plus Norway, US, Canada, Australia)
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