Glovo's G-Learning & Couriers Pledge — Free Digital-Skills Training for Gig-Economy Delivery Riders in Nigeria

Glovo, the Delivery Hero-owned gig-economy delivery platform, launched G-Learning in April 2022 — a free, voluntary online course catalogue (business English, Excel, digital marketing, money management and more) aimed at its self-employed couriers, most of whom have no employer-provided training. The platform now operates in around 25 of Glovo's markets, with in-person 'learning hubs' offering shared computer and internet access set up at Courier Centers in Ghana, Kenya and Nigeria for couriers who lack a personal device or reliable connectivity.
In Nigeria, G-Learning sits inside the wider Couriers Pledge launched in October 2023, which combines the e-learning platform with in-person financial-literacy sessions on budgeting, saving and investing. Company-reported figures put registered G-Learning users at 2,453, with 15% completing at least three-quarters of an enrolled course; the Nigerian Couriers Pledge had positively reached close to 300 couriers by the end of 2025, against a backdrop of over 4,000 couriers benefiting across all countries where Glovo runs the programme.
These are company-published figures rather than independent audits, and the 15% course-completion rate signals that voluntary digital-skills access does not automatically translate into course completion for a workforce juggling paid deliveries; independent reporting on the programme, including Nigerian and UK business press, confirms the initiative's existence and scale claims but does not independently verify impact on riders' earnings or digital proficiency.

Read the full analysis: https://about.glovoapp.com/stories/the-power-of-g-learning/