Seoul Data Hub's Generative-AI Chatbot for Natural-Language Open-Data Discovery
South Korea
Seoul's Data Hub uses a retrieval-augmented generative-AI chatbot to let residents search 8,100+ open datasets in plain Korean; in its …
Nigeria · Abuja · See the Nigeria profile · See the Abuja profile
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Nigeria's Federal Ministry of Communications launched GovGuideNigeria, a WhatsApp and web AI assistant built on Meta's Llama models, giving citizens access to information from over 35 federal ministries and 60+ agencies in English, Hausa, Igbo and Yoruba.
On 21 May 2026, Nigeria's Federal Ministry of Communications, Innovation and Digital Economy (FMCIDE), together with the National Centre for Artificial Intelligence and Robotics (NCAIR), Meta and developer Publica AI, launched GovGuideNigeria, an AI-powered assistant designed to make government information easier to find. Announced by Minister Bosun Tijani, the platform runs on Meta's open-source Llama models and is accessible through WhatsApp and the web.
At launch, GovGuideNigeria provided access to information drawn from more than 35 federal ministries and over 60 government agencies, and it responds in English, Hausa, Igbo and Yoruba — the country's most widely spoken languages. The platform's stated aim is to reduce the friction citizens face in finding out which agency handles a given service and what is required to access it.
Launch coverage — from the ministry's own statement and independent outlets such as TechCabal and Nairametrics — describes the platform's scope and partners in detail but does not report usage numbers, resolution rates, or any independent evaluation of answer accuracy; as with many newly launched government AI tools, its real-world performance is still unmeasured.
Read the full analysis: https://nairametrics.com/2026/05/21/fg-launches-ai-platform-to-simplify-access-to-government-services/
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South Korea
Seoul's Data Hub uses a retrieval-augmented generative-AI chatbot to let residents search 8,100+ open datasets in plain Korean; in its …
Tonga
Tonga's Prime Minister's Office contracted Aninver, funded by the World Bank, to build TongaGPT, an AI assistant for citizen services …
Malaysia
Malaysia's National Digital Department soft-launched an AI chatbot inside the MyGOV super-app covering 34 public services in August 2025. Within …
United Kingdom
The UK's Government Digital Service piloted GOV.UK Chat, a retrieval-augmented generative-AI assistant answering citizens' tax, benefits and visa questions — …
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