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Good practice Imported

GovGuideNigeria — Nigeria's WhatsApp AI Assistant for Federal Government Services

Nigeria · Abuja · See the Nigeria profile · See the Abuja profile

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Nigeria's Federal Ministry of Communications launched GovGuideNigeria, a WhatsApp and web AI assistant built on Meta's Llama models, giving citizens access to information from over 35 federal ministries and 60+ agencies in English, Hausa, Igbo and Yoruba.

GovGuideNigeria — Nigeria's WhatsApp AI Assistant for Federal Government Services

Details

Promoter
Federal Ministry of Communications, Innovation & Digital Economy (FMCIDE) / NCAIR, built by Publica AI with Meta
Period
May 2026–ongoing
Keywords
digital government, citizen services, generative AI

Description

On 21 May 2026, Nigeria's Federal Ministry of Communications, Innovation and Digital Economy (FMCIDE), together with the National Centre for Artificial Intelligence and Robotics (NCAIR), Meta and developer Publica AI, launched GovGuideNigeria, an AI-powered assistant designed to make government information easier to find. Announced by Minister Bosun Tijani, the platform runs on Meta's open-source Llama models and is accessible through WhatsApp and the web.
At launch, GovGuideNigeria provided access to information drawn from more than 35 federal ministries and over 60 government agencies, and it responds in English, Hausa, Igbo and Yoruba — the country's most widely spoken languages. The platform's stated aim is to reduce the friction citizens face in finding out which agency handles a given service and what is required to access it.
Launch coverage — from the ministry's own statement and independent outlets such as TechCabal and Nairametrics — describes the platform's scope and partners in detail but does not report usage numbers, resolution rates, or any independent evaluation of answer accuracy; as with many newly launched government AI tools, its real-world performance is still unmeasured.

Read the full analysis: https://nairametrics.com/2026/05/21/fg-launches-ai-platform-to-simplify-access-to-government-services/

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