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Good practice

InfoLady (Kallyani) Programme — Women-for-Women Village Infopreneurs, Bangladesh

Bangladesh · Dhaka · See the Bangladesh profile

D.Net's InfoLady (Kallyani) model trains rural Bangladeshi women as bicycle-riding info-entrepreneurs who deliver ICT-enabled health, agriculture, finance and government-service information door-to-door. 464 Kallyanis operated across 9 districts by 2018.

464 people
Active Kallyanis (2018)
9 districts
Districts covered (2018)
500,000+ transactions
Paid service transactions completed (2010-2015)
100-150 USD/month
Average monthly earnings per Kallyani (2010-2015)
8 out of 10
Client satisfaction score (2015)
9 out of 10
Client trust score (2015)
InfoLady (Kallyani) Programme — Women-for-Women Village Infopreneurs, Bangladesh

Details

Maturity
Established
Promoter
D.Net (Development Research Network)
Period
2010–present (concept piloted from 2004)
Keywords
digital literacy, rural entrepreneurship, ICT4D, health & agricultural information access

Context

D.Net (Development Research Network), a Bangladeshi social enterprise, piloted the InfoLady concept from 2004 and formalised it as the 'Kallyani' business model in 2010 — a women-for-women info-preneurship approach to last-mile ICT access in rural Bangladesh.

Objectives

Enable rural women, financed through micro-loans, to deliver door-to-door ICT-enabled health, agricultural, government-service and communication information to households, including on culturally sensitive topics such as contraception.

Activities

Each Kallyani is equipped with a tablet/smartphone, laptop, camera and bicycle (financed via a ~70,000-80,000 BDT bank micro-loan), covering a catchment of ~3-4 sq km / 400 households and charging small per-service fees (US$0.13-US$1.30).

Results

By 2018, 464 Kallyanis were active across 9 districts. An earlier cohort of 102 Kallyanis completed over 500,000 paid service transactions (2010-2015), with providers reporting average monthly earnings of $100-150. A 2015 interim qualitative evaluation recorded client satisfaction of 8/10 and trust in the Kallyani of 9/10; scale fell well short of D.Net's stated ambition of 10,000 Kallyanis nationwide by 2021.

Implementation

Implementation detail (cost, timeline, staffing, conditions for success) is not yet available for this practice.

Data sources

Where this practice's information was retrieved from, and when.

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