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Good practice Imported

Digital Ambassadors Program (DAP) — Gender-Balanced Digital Literacy Corps, Rwanda

Rwanda · Kigali · See the Rwanda profile · See the Kigali profile

Evidence: Observational / pre–post Top 45% 74/100 · Ask Evidence Copilot about this practice

Rwanda's government-led Digital Ambassadors Program trains young digital ambassadors, 51% of them women, to deliver community digital-literacy training nationwide. Over 3.26 million citizens were trained 2017–2024, lifting digital literacy from under 10% to 75.2%.

3262869
Citizens trained, cumulative (2017-2024)
under 10%
National digital literacy rate, 2017 (2017)
75.2%
National digital literacy rate, 2024 (Oct 2024)
51%
Share of trainees who are women (2025)
Digital Ambassadors Program (DAP) — Gender-Balanced Digital Literacy Corps, Rwanda

Details

Maturity
Scaling
Promoter
Rwanda Information Society Authority (RISA) / Ministry of ICT and Innovation
Period
2017–present
Keywords
digital literacy, public-sector digital inclusion, youth employment, gender-balanced ICT training

Context

Launched September 2017 in Rulindo District, Rwanda's Digital Ambassadors Program trains young Rwandans as digital ambassadors — with an explicit 50% women/girls target from the outset — to deliver community digital-literacy training and support e-government/mobile-money adoption, led by the Ministry of ICT and RISA with WEF and World Bank co-financing.

Results

Between 2017 and 2024, ambassadors trained 3,262,869 citizens, and Rwanda's national digital literacy rate rose from under 10% in 2017 to 75.2% by October 2024; by late 2025, women made up 51% of the roughly 2.5 million people trained.

Implementation

Implementation detail (cost, timeline, staffing, conditions for success) is not yet available for this practice.

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Data sources

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