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Good practice

Launchpad — Secure In-Cell Digital Services for Prisoners in England and Wales

United Kingdom · Erlestoke · See the United Kingdom profile

HMPPS's Launchpad gives prisoners in England and Wales secure in-cell laptops for education, self-service and rehabilitation content. By mid-2024 it reached over 13,000 prisoners across 17 prisons; an early HMP Erlestoke survey found 74% had used it within two weeks.

17 prisons
Prisons reached (by mid-2024)
13000+ prisoners
Prisoners reached (by mid-2024)
74 %
Used Launchpad Home/Auth within two weeks (HMP Erlestoke beta)
77 %
Used more than once
69 %
Clicked through to Home each sign-in
Launchpad — Secure In-Cell Digital Services for Prisoners in England and Wales

Details

Maturity
Scaling
Promoter
HM Prison and Probation Service (HMPPS), Ministry of Justice
Period
2024–ongoing
Keywords
prison education, digital literacy, rehabilitation, in-cell technology, offender management

Context

HM Prison and Probation Service's Justice Digital team built Launchpad, a secure in-cell laptop platform for education, self-service and rehabilitation content, launched via private beta at HMP Erlestoke in June 2024 before extending nationally across England and Wales.

Results

By mid-2024 the rollout reached 17 prisons and more than 13,000 prisoners; an early two-week survey at HMP Erlestoke found 74% of prisoners had used Launchpad Home and Auth, 77% of those more than once, and 69% clicked through to Home each time they signed in.

Conclusions

The Prison Reform Trust has separately documented continued gaps and inconsistency in prison digitisation nationally, and only engagement data (not outcome evaluation) has been published for Launchpad itself.

Implementation

Implementation detail (cost, timeline, staffing, conditions for success) is not yet available for this practice.

Data sources

Where this practice's information was retrieved from, and when.

Attachments

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