Good practice

Launchpad — Servicios digitales seguros en celda para reclusos en Inglaterra y Gales

United Kingdom · Erlestoke · See the United Kingdom profile

Launchpad, del HMPPS, ofrece a los reclusos de Inglaterra y Gales portátiles seguros en la celda para educación, solicitudes de autoservicio y contenidos de rehabilitación. A mediados de 2024 llegaba a más de 13.000 reclusos en 17 prisiones; una encuesta inicial en HMP Erlestoke halló un 74% de uso en dos semanas.

17 prisons

Prisiones alcanzadas (by mid-2024)

13000+ prisoners

Reclusos alcanzados (by mid-2024)

74 %

Utilizaron Launchpad Home/Auth en un plazo de dos semanas (beta de HMP Erlestoke)

77 %

Utilizaron más de una vez

69 %

Accedieron a Home en cada inicio de sesión

Launchpad — Servicios digitales seguros en celda para reclusos en Inglaterra y Gales

Details

Maturity: Scaling
Promoter: HM Prison and Probation Service (HMPPS), Ministry of Justice
Period: 2024–ongoing
Keywords: prison education, digital literacy, rehabilitation, in-cell technology, offender management

Context

El equipo Justice Digital del HM Prison and Probation Service desarrolló Launchpad, una plataforma segura de portátil en celda para contenidos de educación, autoservicio y rehabilitación, lanzada mediante una beta privada en HMP Erlestoke en junio de 2024 antes de extenderse a nivel nacional por England and Wales.

Results

A mediados de 2024, la implementación había alcanzado 17 prisiones y más de 13,000 reclusos; una encuesta inicial de dos semanas en HMP Erlestoke reveló que el 74% de los reclusos había utilizado Launchpad Home y Auth, el 77% de ellos más de una vez, y el 69% accedía a Home cada vez que iniciaba sesión.

Conclusions

El Prison Reform Trust ha documentado por separado brechas persistentes e incoherencias en la digitalización penitenciaria a nivel nacional, y solo se han publicado datos de uso (no una evaluación de resultados) sobre el propio Launchpad.

Implementation

Implementation detail (cost, timeline, staffing, conditions for success) is not yet available for this practice.

Data sources

Where this practice's information was retrieved from, and when.

C-NAPSE web research — accessed 2026-07-15
HM Prison and Probation Service (HMPPS), Ministry of Justice — accessed 2026-07-15
Justice Digital blog — Launchpad Home is Live! (Sept 2024) — accessed 2026-07-15
UKAuthority — Justice Digital out new in-cell service for prisoners — accessed 2026-07-15

Attachments

Source image

Quality score: 72/100

How is this calculated?

Evidence: Descriptive / self-reported

Top 31% in this catalogue (573 scored practices)

Scores cluster high, so position within the catalogue is often more telling than the number alone.

Evaluation

Evaluated by C-NAPSE

Score profile — the dimensions behind the score — how it's computed

Innovation level3/5

Integrates education (Virtual Campus 2), rehabilitation content and self-service transactions into a single secure in-cell laptop platform with unified sign-on, going beyond the single-purpose kiosks or phones used in many prior UK prison-technology efforts.

Sustainability (ongoing)1/1

Launchpad is run directly by HMPPS's in-house Justice Digital team as core infrastructure with a stated plan to extend to all prisoners in the scheme, rather than being a vendor-run, time-limited pilot.

Evaluation evidence1/1

A published early-adoption survey from the HMP Erlestoke beta reports concrete usage figures (74% used the service within two weeks), though this covers engagement only, not rehabilitation outcomes.

Demonstrated reach1/1

Official reporting confirms the rollout covered 17 prisons and more than 13,000 prisoners by mid-2024.

Documented learning0/1

Only a short engagement survey has been published; no in-depth lessons-learned or outcome evaluation report was found, and the Prison Reform Trust separately flags continuing national inconsistency in prison digitisation.

Cite this

Evidoria. Launchpad — Servicios digitales seguros en celda para reclusos en Inglaterra y Gales. Persistent ID: ef4d84d6-c405-4d61-8ed7-035b9e477b7f.

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