Good practice

Launchpad — Serviços Digitais Seguros em Cela para Reclusos em Inglaterra e no País de Gales

United Kingdom · Erlestoke · See the United Kingdom profile

O Launchpad do HMPPS dá a reclusos em Inglaterra e no País de Gales portáteis seguros na cela para educação, pedidos de autoatendimento e conteúdos de reabilitação. Em meados de 2024 já abrangia mais de 13 mil reclusos em 17 prisões; um inquérito inicial em HMP Erlestoke encontrou 74% de utilização em duas semanas.

17 prisons

Prisões alcançadas (by mid-2024)

13000+ prisoners

Reclusos alcançados (by mid-2024)

74 %

Utilizaram o Launchpad Home/Auth no prazo de duas semanas (beta da HMP Erlestoke)

77 %

Utilizaram mais do que uma vez

69 %

Acederam à página Home em cada início de sessão

Launchpad — Serviços Digitais Seguros em Cela para Reclusos em Inglaterra e no País de Gales

Details

Maturity: Scaling
Promoter: HM Prison and Probation Service (HMPPS), Ministry of Justice
Period: 2024–ongoing
Keywords: prison education, digital literacy, rehabilitation, in-cell technology, offender management

Context

A equipa Justice Digital do HM Prison and Probation Service desenvolveu o Launchpad, uma plataforma segura de computador portátil em cela para conteúdos de educação, autoatendimento e reabilitação, lançada através de uma beta privada na HMP Erlestoke em junho de 2024, antes de se estender a nível nacional por England and Wales.

Results

Em meados de 2024, a implementação tinha alcançado 17 prisões e mais de 13,000 reclusos; um inquérito inicial de duas semanas na HMP Erlestoke revelou que 74% dos reclusos tinham utilizado o Launchpad Home e Auth, 77% destes mais do que uma vez, e 69% acediam à página Home sempre que iniciavam sessão.

Conclusions

O Prison Reform Trust documentou separadamente lacunas persistentes e inconsistências na digitalização prisional a nível nacional, e apenas foram publicados dados de utilização (e não uma avaliação de resultados) relativos ao próprio Launchpad.

Implementation

Implementation detail (cost, timeline, staffing, conditions for success) is not yet available for this practice.

Data sources

Where this practice's information was retrieved from, and when.

C-NAPSE web research — accessed 2026-07-15
HM Prison and Probation Service (HMPPS), Ministry of Justice — accessed 2026-07-15
Justice Digital blog — Launchpad Home is Live! (Sept 2024) — accessed 2026-07-15
UKAuthority — Justice Digital out new in-cell service for prisoners — accessed 2026-07-15

Attachments

Source image

Quality score: 72/100

How is this calculated?

Evidence: Descriptive / self-reported

Top 31% in this catalogue (573 scored practices)

Scores cluster high, so position within the catalogue is often more telling than the number alone.

Evaluation

Evaluated by C-NAPSE

Score profile — the dimensions behind the score — how it's computed

Innovation level3/5

Integrates education (Virtual Campus 2), rehabilitation content and self-service transactions into a single secure in-cell laptop platform with unified sign-on, going beyond the single-purpose kiosks or phones used in many prior UK prison-technology efforts.

Sustainability (ongoing)1/1

Launchpad is run directly by HMPPS's in-house Justice Digital team as core infrastructure with a stated plan to extend to all prisoners in the scheme, rather than being a vendor-run, time-limited pilot.

Evaluation evidence1/1

A published early-adoption survey from the HMP Erlestoke beta reports concrete usage figures (74% used the service within two weeks), though this covers engagement only, not rehabilitation outcomes.

Demonstrated reach1/1

Official reporting confirms the rollout covered 17 prisons and more than 13,000 prisoners by mid-2024.

Documented learning0/1

Only a short engagement survey has been published; no in-depth lessons-learned or outcome evaluation report was found, and the Prison Reform Trust separately flags continuing national inconsistency in prison digitisation.

Cite this

Evidoria. Launchpad — Serviços Digitais Seguros em Cela para Reclusos em Inglaterra e no País de Gales. Persistent ID: ef4d84d6-c405-4d61-8ed7-035b9e477b7f.

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