Ethiopia Kaizen Institute — Building a National Continuous-Improvement System
Ethiopia
With JICA support, Ethiopia built a standing government institute to disseminate Japanese-style Kaizen management; from 2012/13-2016/17 it trained nearly 69,000 …
United States of America · Gaithersburg · See the United States of America profile
Evidence: Observational / pre–post Top 61% 67/100 · Ask Evidence Copilot about this practice
Since 1988, NIST's Hollings MEP has run 400+ centres nationwide advising small manufacturers; an independent study found a 14.5:1 return, but a 2025 federal audit found nearly half of one year's reported sales impact unreliable — a caution on self-reported ROI claims.
Established in 1988 under the Omnibus Trade and Competitiveness Act and operational since 1989, the Hollings Manufacturing Extension Partnership (MEP) is a nationwide, federally chartered network — now over 400 centres and field offices across all 50 US states and Puerto Rico — providing small and medium manufacturers with advisory services on process improvement, technology adoption and workforce development, delivered through a cost-shared federal-state-industry funding model.
MEP's mission is to strengthen small and medium manufacturers' productivity and competitiveness through advisory services on process improvement, technology adoption and workforce development, funded through a cost-shared federal-state-industry model.
An independent econometric evaluation by the W.E. Upjohn Institute estimated that MEP centre projects generated a 14.5:1 economic and fiscal return on the roughly $128 million in annual federal investment, translating into over 219,000 additional jobs nationally, $13.76 billion in additional personal income, $22.01 billion in additional GDP and $1.86 billion in additional federal income-tax revenue.
The programme has also faced serious scrutiny: a March 2025 U.S. Department of Commerce Office of Inspector General report found NIST's oversight of MEP's self-reported economic-impact figures inadequate, concluding that 48% of the sales impacts reported by the centres it reviewed for FY2022 were unreliable, even as federal MEP funding rose nearly 19% to over $120 million between 2022 and 2023 while reported impact fell. MEP illustrates both ends of the evidence spectrum in one programme: a methodologically rigorous third-party return-on-investment study exists alongside federal auditor findings that the programme's own routine impact reporting cannot be trusted at face value — a reminder to weight independent evaluation over self-reported KPIs.
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Ethiopia
With JICA support, Ethiopia built a standing government institute to disseminate Japanese-style Kaizen management; from 2012/13-2016/17 it trained nearly 69,000 …
India
A randomised trial gave free Accenture consulting to 17 Mumbai textile firms (28 plants). Treated plants raised productivity 16.6% in …
Cambodia
Since 2001, ILO-IFC's Better Factories Cambodia has tied garment-export access to independently monitored labour standards. A Tufts/NBER study (2015-18) found …
Colombia
Colombia paired 4,000+ small and mid-size firms across all 32 departments with productivity experts; an independent Fedesarrollo evaluation of 1,035 …
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