Nenech se — A National Anonymous Digital Contact Channel Linking Domestic-Violence Victims to Czech Intervention Centres

Context — Czech Intervention Centres (intervenční centra) are a free, state-registered social service, legally anchored since 2007 in the Act on Social Services (§60a) and the Police Act (§44), offering crisis, legal and psychosocial support to people threatened by domestic violence, including after a police-ordered eviction of the abuser. Before 2021, contacting a centre required a phone call or an in-person visit, both difficult when the victim still lived with the abuser or was under coercive digital surveillance.
The practice — In Q1 2021, the anti-bullying reporting platform "Nenech to být" (operated by Czech tech company FaceUp Technology) partnered with APIC — the national professional association of registered Intervention Centre workers — to launch Nenech.se, a web form through which a threatened person can request contact from their nearest Intervention Centre anonymously, using a unique code, without leaving a phone or email trail an abuser could find. APIC's own research, cited alongside the launch, estimates that one in five to six Czech families experiences domestic violence, with children present in roughly 80% of those households.
Evidence caveat — No independent outcome evaluation of Nenech.se's effect on contact rates, case outcomes or safety has yet been published; the available evidence is limited to the partnership announcement and programme description, not a measured before/after or comparative assessment — so this practice is included as a promising access-barrier innovation rather than a proven-effective one.

Read the full analysis: https://www.charitahk.cz/komu-a-jak-pomahame/osobam-ohrozenym-domacimnasilim/zpravy-z-ic/ceska-intervencni-centra-se-propoji-s-platformou-nenech-to-byt-v-boji-proti-domacimu-nasili/