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Good practice

Patapaye: Mobile Salary Payments for Central African Civil Servants

Central African Republic · Bangui · See the Central African Republic profile

Since 2020, Central African Republic's government has paid civil servants' salaries via mobile wallets instead of requiring travel to Bangui banks, reaching 94% enrolment among eligible staff and expanding toward ~19,000 employees across 14 prefectures by 2024.

94%
Pilot take-up rate
~19,000
Civil servants/agents certified as covered (Sep 2023)
14
Prefectures covered (2024)
Patapaye: Mobile Salary Payments for Central African Civil Servants

Details

Maturity
Scaling
Promoter
Ministry of Finance and Budget (CAR), with Orange, Telecel, Ecobank Centrafrique, BPMC and BSIC
Period
March 2020-present
Keywords
digital financial inclusion, mobile money, civil servants, post-conflict recovery

Context

Central African Republic's 2012-2015 civil conflict destroyed bank branches and roads, leaving civil servants to travel long, sometimes insecure distances to Bangui for pay or rely on intermediaries skimming 5-10% of salary value. Launched March 2020 by the Ministry of Finance and Budget with World Bank, IMF and EU financing, Patapaye pays state employees via mobile money through telecom operators Orange and Telecel and banks Ecobank Centrafrique, BPMC and BSIC.

Results

The pilot phase enrolled about 250 civil servants with 94% take-up among staff at participating banks. By September 2023 the government certified roughly 19,000 civil servants and state agents as covered, with rollout extending across 14 prefectures by 2024.

Conclusions

An independent 2023 Carnegie Endowment analysis is more measured than government messaging, finding high transaction fees, poorly informed users and cumbersome identity-verification requirements 'have limited its success thus far', and noting no public evidence is available to assess whether the anti-corruption objective has been achieved.

Implementation

Implementation detail (cost, timeline, staffing, conditions for success) is not yet available for this practice.

Data sources

Where this practice's information was retrieved from, and when.

Attachments

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